" /> GVP 7.6 Studio Application with GVP 8.5 - Genesys CTI User Forum

Author Topic: GVP 7.6 Studio Application with GVP 8.5  (Read 3506 times)

Offline gzooby

  • Full Member
  • ***
  • Posts: 141
  • Karma: 0
  • Software Engineer at Telefax S.A.
GVP 7.6 Studio Application with GVP 8.5
« on: October 17, 2014, 12:18:20 PM »
Advertisement
Hi,

I'm trying to play a Studio (GVP 7.6) IVR application with GVP 8.5.
The studio App was coded for a Java application server (JBoss), so the Script Type is VoiceXML-jsp.


I've made a Hello World app with a prompt only, but it wont play. I noticed that in the Application Migration Guide it talks about vxml files, but I only get jsp files.


Should I generate the code differently? or may I be missing something?


Regards,

Z

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Re: GVP 7.6 Studio Application with GVP 8.5
« Reply #1 on: October 17, 2014, 12:39:24 PM »
Application from release 7.6 is not possible to use from GVP release 8.1.5+. The reason is, that the Legacy mode is not supported from this version.

Offline gzooby

  • Full Member
  • ***
  • Posts: 141
  • Karma: 0
  • Software Engineer at Telefax S.A.
Re: GVP 7.6 Studio Application with GVP 8.5
« Reply #2 on: October 17, 2014, 01:16:31 PM »
Hi, kubig, thank you for your response, is there any document from Genesys where they state this? I couldnīt find it anywhere... Is there any workaround? Until what version was Legacy mode supported?

Thank you for your cooperation!

Regards

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Re: GVP 7.6 Studio Application with GVP 8.5
« Reply #3 on: October 17, 2014, 01:23:47 PM »
It is mentioned in deployment guide for GVP 8.1 for example:

[quote]
The PSTN Connector and Legacy GVP VoiceXML interpreter (GVPi) are not
included in the 8.1.5 release, but they are still supported and can be deployed
in 8.1.5 environments. However, at least one instance of the 8.1.4 Media
Control Platform is required to provide capability-based routing of PSTN
Connector and GVPi requests for media services.
In other words, the 8.1.4 Media Control Platform can interoperate with all
GVP 8.1.5 components, but the 8.1.4 PSTN Connector and GVPi can not.
[/quote]

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: GVP 7.6 Studio Application with GVP 8.5
« Reply #4 on: October 17, 2014, 02:39:40 PM »
Release Notes also mention it. It is like highlighted on many documents