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Offline cavagnaro

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Play menu input while doing the input...
« on: October 23, 2014, 09:21:15 PM »
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Hi guys,
Well customer has this requirement.
While you are doing a input on a menu (a CC for example or a bill number) he wants the user to listen the digit entered as soon as he inputs it.
For example, if input is 1234:

Input1
Prompt1
Input2
Prompt2
Input3
Promp3
Input4
Promt4

Not sure what is the advantage of this but they mention is pretty common....not for me :S

Any idea how to do this using menu block on Composer?
I could create a loop with a menu and prompt but see some possible awful designs...

Thanks!

Offline Nathzn

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Re: Play menu input while doing the input...
« Reply #1 on: October 24, 2014, 02:51:04 PM »
Hi Cavangnaro,

Wouldn't it be betetr to let the customer input their 4 digit code and then read it back? or is that not a possibility?

I would have it like:

Menu(Enter 4 digit code) - Output Result
Branching to get First Char
Prompt
Branching to get Second Char
Prompt
Branching to get Third Char
Prompt
Branching to get Fourth Char
Prompt
Prompt - (Was that Correct?.. Yes, route on... No, loop to main menu and re-ask for code?)

You could ptentially loop the brancing and prompts to make the design a bit better.. But overall it does look a bit awful.

Thanks,

Offline cavagnaro

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Re: Play menu input while doing the input...
« Reply #2 on: October 24, 2014, 04:42:29 PM »
Could do a function to prompt it as digit by digit, my idea too, but customer says is not the same ( :-X )

Offline mduran22

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Re: Play menu input while doing the input...
« Reply #3 on: October 24, 2014, 07:34:32 PM »
Just worked to taking out repeating prompts because callers hated them, I can't imagine wanting to repeat one digit at a time, for credit card that would be 16 digits repeated back one at a time, I would be so annoyed. I can't see any other way the looping either although is the request to also change each prompt, i.e. please enter the first digit of our account number, please enter the second digit of your account number. If you just loop timing could get weird and you could miss a digit.