Webphone

[W.Berger]

How are you? The company I work for is considering hiring an integrator to develop a webased softphone application for our agents. I am deeply concerned with the performance of such an application  wouldn't we be facing delayelated problems in this kind of environment?



I think Internet is really a great thing, but I question the wisdom of connecting everything to it. I have trouble seeing benefits of a webased agent application. Can someone please back me up?

Wibi

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