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Offline singhisking

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Chat Interaction Position in Queue for Targets based on skill based routing
« on: June 29, 2015, 09:17:07 PM »
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Hello SME, I need to check the Chat Interaction Position in Queue for Targets. Chat interactions are routing is based on skill based routing.

I  need to update the interaction position every 30 sec while customer waiting for agent.

Cheers.
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Offline cavagnaro

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Re: Chat Interaction Position in Queue for Targets based on skill based routing
« Reply #1 on: June 29, 2015, 10:46:58 PM »
Possible yes. Just check StatServer chat sample on WebAPI samples.


Enviado de meu C6602 usando Tapatalk

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