" /> Loading strategy in GA - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Loading strategy in GA  (Read 3809 times)

Offline nomster123

  • Jr. Member
  • **
  • Posts: 58
  • Karma: 0
Loading strategy in GA
« on: July 01, 2015, 11:33:27 AM »
Advertisement
How do to load a strategy from composer  and where it should be loaded in Genesys Administrator ?

Can anyone please guide
Logged

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Re: Loading strategy in GA
« Reply #1 on: July 02, 2015, 06:27:51 AM »
Read the documentation.

In general - I can only load the ORS strategies/scripts from Composer.
Logged

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Loading strategy in GA
« Reply #2 on: July 02, 2015, 08:27:45 PM »
There is a way to do via annex tab but sucks...too complicated. Do as Kubig says, much easier

Enviado de meu C6602 usando Tapatalk

Logged

Offline nomster123

  • Jr. Member
  • **
  • Posts: 58
  • Karma: 0
Re: Loading strategy in GA
« Reply #3 on: July 03, 2015, 11:36:20 AM »
Okay Kubig, so to be specific i wanted to ask that I have created a  project in Composer and its a routing strategy. I want to map it to some DN so in order to that  I make a new application in Orchestration folder in GA and give the URI as of the strategy made in composer. So whats the correct way of importing that application and make it to run? Please guide
Logged

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Re: Loading strategy in GA
« Reply #4 on: July 03, 2015, 12:16:14 PM »
Very easy approach: Log into the GA -> Provisioning -> Routing/eServices -> Orchestration -> select and open requested "routing script" which was generated from Composer -> DN tab -> Add some free routing point

All is described in documentation.

Logged

Offline nomster123

  • Jr. Member
  • **
  • Posts: 58
  • Karma: 0
Re: Loading strategy in GA
« Reply #5 on: July 06, 2015, 10:21:32 AM »
Agreed and done but does all the strategies in composer are loaded auto on the web server or not? or do i need to do something to get them on web server also , using Tomcat
Logged

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Loading strategy in GA
« Reply #6 on: July 06, 2015, 12:26:34 PM »
Ermmm configure Tomcat on your Eclipse and deploy... Come on...baby docs

Enviado de meu C6602 usando Tapatalk

Logged

Offline nomster123

  • Jr. Member
  • **
  • Posts: 58
  • Karma: 0
Re: Loading strategy in GA
« Reply #7 on: July 06, 2015, 12:56:21 PM »
Which documentation you talking about?
The routing strategy guide only mentions the case of auto email and not a simple call routing.
Logged

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Loading strategy in GA
« Reply #8 on: July 06, 2015, 05:17:20 PM »
Composer deployment

Enviado de meu C6602 usando Tapatalk

Logged
Pages: [1]   Go Up
« previous next »