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Offline TelecomGuy

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Configuration Manager Annex View
« on: July 08, 2015, 07:30:34 PM »
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I just switched over from a HP laptop to the Lenovo X1 Carbon laptop.  However, with Genesys CME installed, my preview option now only shows the object "Transactions" and not the "Annex".  I've tried uninstalling and reinstalling as well as toggle through the various View options.  I didn't have this problem before on the HP.  Does anyone have any idea how I can enable the preview to show my Annex data? 
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Offline cavagnaro

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Re: Configuration Manager Annex View
« Reply #1 on: July 08, 2015, 07:39:13 PM »
Cme - options - show annex tab
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Enviado de meu C6602 usando Tapatalk

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Offline TelecomGuy

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Re: Configuration Manager Annex View
« Reply #2 on: July 09, 2015, 03:22:54 AM »
Thank you but I tried that already.  The Annex heading is shown in the preview but it does not show the Annex data.  It continues to display the Transaction data. 
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Offline cavagnaro

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Re: Configuration Manager Annex View
« Reply #3 on: July 09, 2015, 06:42:20 AM »
What exactly do you mean by "Preview"? You have screenshots to compare what you mean?
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