" /> Can you tell if a phone is forwarded on the PBX side through TServer? - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Can you tell if a phone is forwarded on the PBX side through TServer?  (Read 2066 times)

Offline nonny

  • Full Member
  • ***
  • Posts: 218
  • Karma: 2
Can you tell if a phone is forwarded on the PBX side through TServer?
« on: July 16, 2015, 05:07:24 AM »
Advertisement
Hi guys

If a phone is connected to the Cisco voice network,  but the DN is monitored by CUCM T-Server, without custom coding is it possible to have IRD (or Composer) know if the phone is set for call-forward or DND  where there is no agent logged in?
Logged

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Re: Can you tell if a phone is forwarded on the PBX side through TServer?
« Reply #1 on: July 17, 2015, 07:52:49 AM »
In general, it is not possible.
Logged
Pages: [1]   Go Up
« previous next »