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Offline Campfire

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DataMart Historical Data of Agents
« on: September 28, 2015, 06:41:26 PM »
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Hi Guys,

We use Oracle EPM for our reporting and I would like to collect the agent status report data which are stored in the DB. But I am unable to see any such historical data in the Datamart and wanted to know where the historical data for reporting is stored if not in the DataMart DB?

Offline cavagnaro

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Re: DataMart Historical Data of Agents
« Reply #1 on: September 28, 2015, 07:01:33 PM »
Status...what you do mean?
Check your DMA layouts first on ODS and see what data is being collected.
And again, we don't care about your BI tool