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Offline nomster123

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Webservice timeout
« on: October 09, 2015, 07:23:04 AM »
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Hi,

I am using framework 8.1 and I have been making strategies with custom server and ESP. Both have options of time out in them like in custom server there is an option of life_time and ESP had an option in the ESP block. Can we have the similar option for webservices on genesys side and not the web service side

Offline Dionysis

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Re: Webservice timeout
« Reply #1 on: October 09, 2015, 02:36:19 PM »
Yes, there is an option in the URS that controls how long to wait for anything external.  Search the URS deployment guide for "request_timeout".

If you don't want to set it across the board on the URS, you can also set the timeout for the current interaction in a URS strategy using the "set call option" function.