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Author Topic: OCS Campaign Error #9  (Read 4308 times)

Offline Dionysis

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Re: OCS Campaign Error #9
« Reply #30 on: September 10, 2008, 07:28:01 PM »
Provided it's 1 agent group object = 1 origination DN and the calls delivered to that agent group (both outbound and inbound) come through that origination DN it should be ok.

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Offline astrakid

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Re: OCS Campaign Error #9
« Reply #31 on: September 10, 2008, 07:47:04 PM »
we have separated inbound and outbound completely, so outbound agents are only performing outbound.

regards,
andre
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