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Author Topic: Ail.Driver.Voice TlibEventInfo - Channel Error  (Read 12978 times)

Offline Defender451

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Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #15 on: May 20, 2016, 11:04:25 PM »
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@09:00:04.9211 [BSYNC] Trace: Sent
@09:00:04.9211 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa72
AttributeTimeinuSecs 921138
AttributeTimeinSecs 1463760004 (09:00:04)
AttributeReferenceID 103
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3212] 00 72 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:04.921  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:04.9213 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:04.9213 [ISCC] UserData propagation has been started
@09:00:04.9214 [ISCC] UserData propagation has been finished
@09:00:04.9214 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1114233
AttributeUserData [3212] 00 72 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:04.9216 [BSYNC] Trace: Sent
@09:00:04.9216 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa73
AttributeTimeSta 573f3484000e103a
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3212] 00 72 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_DISPOSITION_DESC_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:04.921  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:04.921  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.921  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:04.954  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 104
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'IVR_DISPOSITION_DESC_3'
2016-05-20T09:00:04.954  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:04.9544 Call [01a0028365356bac]: urid 00120079
@09:00:04.9544 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1179769
AttributeUserData [3185] 00 71 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_DISPOSITION_DESC_2' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
Logged

Offline Defender451

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  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #16 on: May 20, 2016, 11:05:53 PM »
@09:00:04.9769 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa76
AttributeTimeinuSecs 976972
AttributeTimeinSecs 1463760004 (09:00:04)
AttributeReferenceID 105
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3158] 00 70 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:04.977  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:04.9771 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:04.9771 [ISCC] UserData propagation has been started
@09:00:04.9772 [ISCC] UserData propagation has been finished
@09:00:04.9772 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1245305
AttributeUserData [3158] 00 70 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:04.9773 [BSYNC] Trace: Sent
Logged

Offline Defender451

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  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #17 on: May 20, 2016, 11:06:41 PM »
@09:00:04.9773 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa77
AttributeTimeSta 573f3484000ee9d4
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3158] 00 70 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'CONNID' '01a0028365356bac'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:04.977  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:04.977  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:04.977  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 106
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'CONNID'
2016-05-20T09:00:05.000  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.0004 Call [01a0028365356bac]: urid 00140079
@09:00:05.0004 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1310841
AttributeUserData [3131] 00 6f 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0005 [BSYNC] Trace: Sent
@09:00:05.0005 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa78
AttributeTimeinuSecs 522
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 106
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3131] 00 6f 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.000  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.0006 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.0006 [ISCC] UserData propagation has been started
@09:00:05.0007 [ISCC] UserData propagation has been finished
@09:00:05.0007 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1310841
AttributeUserData [3131] 00 6f 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
Logged

Offline Defender451

  • Newbie
  • *
  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #18 on: May 20, 2016, 11:07:17 PM »
@09:00:05.0007 [BSYNC] Trace: Sent
@09:00:05.0008 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa79
AttributeTimeSta 573f348500000318
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3131] 00 6f 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_DISPOSITION_DESC_1' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.000  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.000  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.000  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.021  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 107
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'IVR_DISPOSITION_DESC_1'
2016-05-20T09:00:05.022  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.0221 Call [01a0028365356bac]: urid 00150079
@09:00:05.0221 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1386377
AttributeUserData [3104] 00 6e 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0222 [BSYNC] Trace: Sent
@09:00:05.0222 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa7a
AttributeTimeinuSecs 22251
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 107
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3104] 00 6e 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.022  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.0223 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.0223 [ISCC] UserData propagation has been started
@09:00:05.0224 [ISCC] UserData propagation has been finished
Logged

Offline Defender451

  • Newbie
  • *
  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #19 on: May 20, 2016, 11:07:55 PM »
@09:00:05.0224 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1386377
AttributeUserData [3104] 00 6e 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0225 [BSYNC] Trace: Sent
@09:00:05.0225 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa7b
AttributeTimeSta 573f3485000057f4
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3104] 00 6e 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.022  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.022  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.022  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.043  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 108
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'RTenant'
2016-05-20T09:00:05.044  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.0441 Call [01a0028365356bac]: urid 00160079
@09:00:05.0441 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1441913
AttributeUserData [3083] 00 6d 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0442 [BSYNC] Trace: Sent
@09:00:05.0442 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa7c
AttributeTimeinuSecs 44244
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 108
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3083] 00 6d 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.044  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.0444 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
Logged

Offline Defender451

  • Newbie
  • *
  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #20 on: May 20, 2016, 11:08:37 PM »
@09:00:05.0444 [ISCC] UserData propagation has been started
@09:00:05.0445 [ISCC] UserData propagation has been finished
@09:00:05.0445 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1441913
AttributeUserData [3083] 00 6d 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0446 [BSYNC] Trace: Sent
@09:00:05.0446 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa7d
AttributeTimeSta 573f34850000ae72
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3083] 00 6d 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'SOFT_CLOSE_PROVIDED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.044  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.044  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.044  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 109
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'SOFT_CLOSE_PROVIDED'
2016-05-20T09:00:05.067  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.0676 Call [01a0028365356bac]: urid 00170079
@09:00:05.0676 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1507449
AttributeUserData [3058] 00 6c 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0676 [BSYNC] Trace: Sent
@09:00:05.0677 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa7e
AttributeTimeinuSecs 67709
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 109
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3058] 00 6c 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.067  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.067  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.0679 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.0679 [ISCC] UserData propagation has been started
@09:00:05.0680 [ISCC] UserData propagation has been finished
Logged

Offline Defender451

  • Newbie
  • *
  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #21 on: May 20, 2016, 11:09:21 PM »
@09:00:05.0680 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1507449
AttributeUserData [3058] 00 6c 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0681 [BSYNC] Trace: Sent
@09:00:05.0681 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa7f
AttributeTimeSta 573f348500010a10
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3058] 00 6c 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'ANI' '+12345279360'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.068  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.068  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.068  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.068  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.090  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 110
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'ANI'
2016-05-20T09:00:05.090  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.0909 Call [01a0028365356bac]: urid 00180079
@09:00:05.0909 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1572985
AttributeUserData [3038] 00 6b 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0910 [BSYNC] Trace: Sent
@09:00:05.0910 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa80
AttributeTimeinuSecs 91040
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 110
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3038] 00 6b 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
Logged

Offline Defender451

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  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #22 on: May 20, 2016, 11:10:03 PM »
2016-05-20T09:00:05.091  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.0912 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.0912 [ISCC] UserData propagation has been started
@09:00:05.0912 [ISCC] UserData propagation has been finished
@09:00:05.0912 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1572985
AttributeUserData [3038] 00 6b 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.0913 [BSYNC] Trace: Sent
@09:00:05.0913 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa81
AttributeTimeSta 573f3485000164c7
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3038] 00 6b 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQID' ''
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.091  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.091  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.091  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.110  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 111
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'RVQID'
2016-05-20T09:00:05.110  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.1108 Call [01a0028365356bac]: urid 00190079
@09:00:05.1108 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1638521
AttributeUserData [3028] 00 6a 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1108 [BSYNC] Trace: Sent
Logged

Offline Defender451

  • Newbie
  • *
  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #23 on: May 20, 2016, 11:10:46 PM »
@09:00:05.1109 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa82
AttributeTimeinuSecs 110908
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 111
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3028] 00 6a 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.110  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.110  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.110  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.110  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.110  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.111  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.111  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.111  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.1110 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.1110 [ISCC] UserData propagation has been started
@09:00:05.1110 [ISCC] UserData propagation has been finished
@09:00:05.1111 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1638521
AttributeUserData [3028] 00 6a 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1111 [BSYNC] Trace: Sent
@09:00:05.1111 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa83
AttributeTimeSta 573f34850001b22e
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3028] 00 6a 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IDENTIFIED' 'Y'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.111  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.111  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.111  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.111  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 112
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'IDENTIFIED'
2016-05-20T09:00:05.129  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.1294 Call [01a0028365356bac]: urid 001a0079
@09:00:05.1294 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1704057
AttributeUserData [3012] 00 69 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1295 [BSYNC] Trace: Sent
Logged

Offline Defender451

  • Newbie
  • *
  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #24 on: May 20, 2016, 11:11:23 PM »
@09:00:05.1295 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa84
AttributeTimeinuSecs 129536
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 112
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [3012] 00 69 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.129  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.1297 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.1297 [ISCC] UserData propagation has been started
@09:00:05.1298 [ISCC] UserData propagation has been finished
@09:00:05.1298 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1704057
AttributeUserData [3012] 00 69 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1298 [BSYNC] Trace: Sent
@09:00:05.1298 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa85
AttributeTimeSta 573f34850001fb5b
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [3012] 00 69 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_RESULT' 'T'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.129  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.129  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.129  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 113
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'IVR_RESULT'
2016-05-20T09:00:05.148  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.1487 Call [01a0028365356bac]: urid 001b0079
@09:00:05.1487 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1769593
AttributeUserData [2996] 00 68 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1488 [BSYNC] Trace: Sent
Logged

Offline Defender451

  • Newbie
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  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #25 on: May 20, 2016, 11:11:58 PM »
@09:00:05.1488 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa86
AttributeTimeinuSecs 148828
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 113
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [2996] 00 68 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.148  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.148  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.1489 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.1489 [ISCC] UserData propagation has been started
@09:00:05.1490 [ISCC] UserData propagation has been finished
@09:00:05.1490 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1769593
AttributeUserData [2996] 00 68 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1490 [BSYNC] Trace: Sent
@09:00:05.1490 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa87
AttributeTimeSta 573f34850002465c
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [2996] 00 68 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CIS_FOLDER' 'F1'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.149  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.149  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.149  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.149  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 114
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'CIS_FOLDER'
2016-05-20T09:00:05.166  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.1662 Call [01a0028365356bac]: urid 001c0079
@09:00:05.1663 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1835129
AttributeUserData [2979] 00 67 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1664 [BSYNC] Trace: Sent
Logged

Offline Defender451

  • Newbie
  • *
  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #26 on: May 20, 2016, 11:12:29 PM »
@09:00:05.1664 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa88
AttributeTimeinuSecs 166423
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 114
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [2979] 00 67 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.166  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.1666 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.1666 [ISCC] UserData propagation has been started
@09:00:05.1667 [ISCC] UserData propagation has been finished
@09:00:05.1667 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1835129
AttributeUserData [2979] 00 67 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1668 [BSYNC] Trace: Sent
@09:00:05.1668 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa89
AttributeTimeSta 573f348500028ba6
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [2979] 00 67 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.166  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.166  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.166  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 115
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'CustomerSegment'
2016-05-20T09:00:05.184  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.1844 Call [01a0028365356bac]: urid 001d0079
@09:00:05.1844 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1900665
AttributeUserData [2952] 00 66 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1845 [BSYNC] Trace: Sent
Logged

Offline Defender451

  • Newbie
  • *
  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #27 on: May 20, 2016, 11:13:11 PM »
@09:00:05.1845 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa8a
AttributeTimeinuSecs 184532
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 115
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [2952] 00 66 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.184  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.1846 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.1846 [ISCC] UserData propagation has been started
@09:00:05.1847 [ISCC] UserData propagation has been finished
@09:00:05.1847 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1900665
AttributeUserData [2952] 00 66 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.1848 [BSYNC] Trace: Sent
@09:00:05.1848 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa8b
AttributeTimeSta 573f34850002d1f1
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [2952] 00 66 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'UTILITY' 'ABC'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.184  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.184  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.184  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 116
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'UTILITY'
2016-05-20T09:00:05.202  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.2022 Call [01a0028365356bac]: urid 001e0079
@09:00:05.2022 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1966201
AttributeUserData [2937] 00 65 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.2023 [BSYNC] Trace: Sent
Logged

Offline Defender451

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  • Posts: 33
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Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #28 on: May 20, 2016, 11:14:01 PM »
@09:00:05.2023 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aa8c
AttributeTimeinuSecs 202351
AttributeTimeinSecs 1463760005 (09:00:05)
AttributeReferenceID 116
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [2937] 00 65 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:05.202  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:05.2024 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:05.2024 [ISCC] UserData propagation has been started
@09:00:05.2025 [ISCC] UserData propagation has been finished
@09:00:05.2025 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 1966201
AttributeUserData [2937] 00 65 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.2026 [BSYNC] Trace: Sent
@09:00:05.2026 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aa8d
AttributeTimeSta 573f348500031775
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [2937] 00 65 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:05.202  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:05.202  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:05.202  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:05.219  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 117
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'RTargetRuleSelected'
2016-05-20T09:00:05.219  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:05.2200 Call [01a0028365356bac]: urid 001f0079
@09:00:05.2200 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 2031737
AttributeUserData [2913] 00 64 00 00..
'SITE_ARRIVED' ''
'XFER_FLAG' 'N'
'DNIS' '1765007'
'RouterData70' '("t"="1463759850 497")'
'REQUESTED_CALL_TYPE' 'ABC_ResMiscEng'
'REQUESTED_SKILL' 'ABC ResMiscEng'
'AGENTSAVAILABLE' 'Y'
'GVP_AGENT_XFER_RP' '1760001'
'RRequestedSkills'(list)
'ServiceObjective' ''
'BIZREZ' 'Residential'
'CALLER_GOAL' 'emergency'
'CARE_PHRASE_OFFERED' 'N'
'CREDIT_PHRASE_OFFERED' 'N'
'HOLIDAY' 'N'
'IVR_ACCOUNT_NUM_R' '0314011786'
'IVR_DISPOSITION_1' ''
'IVR_DISPOSITION_2' ''
'IVR_DISPOSITION_3' ''
'IVR_LAST_STATE' ''
'IVR_PATH_PEG_NUMBERS' '118,110,111'
'IVR_SS_COLETION_CODE' 'N'
'OUTBOUND_DISPOSITION' ''
'SAFE_ACCESS_PHRASE_OFFERED' 'N'
'GVP-Session-ID' 'AD565000-FF69-A878-2D33-EDBAB146E99E;gvp.rm.datanodes=1|2;gvp.rm.tenant-id=101_ABC_Main'
'ACTUAL_CALL_TYPE' 'ABC_ResEmergEng'
'ACTUAL_SKILL' 'ABC_Res_Emrgncy_Eng'
'VIRTUAL_QUEUE' 'ABC_ResEmergEng_VQ'
'LANGUAGE' 'English'
'RVQDBID' ''
'LBR_ORIG' '106:365'
'LBR_TS' '759886483'
'LBR_SNUM' '65'
'RTargetTypeSelected' '4'
'RTargetObjectSelected' '1760804_8800'
'RTargetObjSelDBID' '12912'
'RTargetAgentSelected' ''
'RTargetAgSelDBID' ''
'RTargetPlaceSelected' ''
'RTargetPlSelDBID' ''
'RTenantDBID' '101'
'RStrategyName' 'ABC_PostGVP_AvayaAcd'
'RStrategyDBID' '410'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'UU_DATA' bin: 37 33 36 35.. (len=32)
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:05.2201 [BSYNC] Trace: Sent
Logged

Offline Defender451

  • Newbie
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  • Posts: 33
  • Karma: 0
Re: Ail.Driver.Voice TlibEventInfo - Channel Error
« Reply #29 on: May 20, 2016, 11:15:40 PM »
Skipping the middle
This is the last 5,000 lines of the log:

2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:06.0636 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:06.0636 [ISCC] UserData propagation has been started
@09:00:06.0637 [ISCC] UserData propagation has been finished
@09:00:06.0637 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 5111929
AttributeUserData [1630] 00 35 00 00..
'RStrategyDBID' '410'
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:06.0637 [BSYNC] Trace: Sent
@09:00:06.0637 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aaef
AttributeTimeSta 573f34860000f917
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [1630] 00 35 00 00..
'RStrategyDBID' '410'
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:06.063  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:06.063  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:06.063  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDeletePair received from [28] (0000002c qa_gad 10.138.21.179:43819)
message RequestDeletePair
AttributeReferenceID 165
AttributeThisDN '1264995'
AttributeConnID 01a0028365356bac
AttributeDataKey 'RStrategyDBID'
2016-05-20T09:00:06.079  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDeletePair" received from 28 ("qa_gad")
TDN:1264995
IID:01A0028365356BAC
OPER:33

@09:00:06.0797 Call [01a0028365356bac]: urid 004f0079
@09:00:06.0797 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 5177465
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:06.0798 [BSYNC] Trace: Sent
@09:00:06.0798 [0] 8.1.001.55 distribute_response: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000000000aaf0
AttributeTimeinuSecs 79833
AttributeTimeinSecs 1463760006 (09:00:06)
AttributeReferenceID 165
AttributeThirdPartyDN '1264995'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
2016-05-20T09:00:06.079  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventAttachedDataChanged" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:85

2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:00:06.079  Trace  svrpp004  tserv_a  GCTI-00-04542  EventAttachedDataChanged sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:00:06.0799 [ISCC] Updated call:
i c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:00:06.0799 [ISCC] UserData propagation has been started
@09:00:06.0799 [ISCC] UserData propagation has been finished
@09:00:06.0799 [BSYNC] Trace: Send to backup (tserv_b) [14]:
message RequestSetCallInfo
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeUpdateRevision 5177465
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributePropagatedCallType 2
AttributeConnID 01a0028365356bac
@09:00:06.0799 [BSYNC] Trace: Sent
@09:00:06.0800 [0] 8.1.001.55 distribute call/party event: message EventCallDataChanged
AttributeEventSequenceNumber 000000000000aaf1
AttributeTimeSta 573f34860001387e
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeCtrlParty '1264995'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
2016-05-20T09:00:06.080  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:06.080  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:00:06.080  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDataChanged" generated
IID:01A0028365356BAC
OPER:161

2016-05-20T09:00:06.080  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallDataChanged sent to [17] (00000003 icon__voice 10.138.21.228:59096)
-AP[2723]-<-19 @09:00:08.5041
-Ap[2723]->-19 @09:00:08.5041
-AP[2739]->-5 @09:00:19.5606
-Ap[2739]-<-5 @09:00:19.5622
-AP[5478]->-15 @09:00:21.1897
-Ap[5478]-<-15 @09:00:21.1904
-AP[1674]->-14 @09:00:29.4724
-Ap[1674]-<-14 @09:00:29.4768
-AP[2739]->-13 @09:00:29.8350
-Ap[2739]-<-13 @09:00:29.8394
-AP[2739]->-16 @09:00:30.1290
-Ap[2739]-<-16 @09:00:30.1334
-AP[5469]->-12 @09:00:34.6162
-Ap[5469]-<-12 @09:00:34.6166
2016-05-20T09:00:43.160  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDistributeUserEvent received from [21] (00000006 icon__voice 10.194.21.164:40142)
message RequestDistributeUserEvent
AttributeCommunicationDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
AttributeThisDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
AttributeOtherDN 'tsync'
2016-05-20T09:00:43.160  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDistributeUserEvent" received from 21 ("icon__voice")
TDN:0052E978-D4FD-1727-B4E3-A415C10AAA77
ODN:tsync
IID:0
OPER:48

@09:00:43.1607 [0] 8.1.001.55 send_to_client: message EventACK
AttributeEventSequenceNumber 000000000000aaf2
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 160771
AttributeTimeinSecs 1463760043 (09:00:43)
AttributeThisDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
AttributeUserEvent RequestDistributeUserEvent
2016-05-20T09:00:43.160  Trace  svrpp004  tserv_a  GCTI-00-04542  EventACK sent to [21] (00000006 icon__voice 10.194.21.164:40142)
@09:00:43.1608 [0] 8.1.001.55 distribute_user_event: message EventUserEvent
AttributeEventSequenceNumber 000000000000aaf3
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 160802
AttributeTimeinSecs 1463760043 (09:00:43)
AttributeUserEvent EventUserEvent
AttributeOtherDN 'tsync'
AttributeThisDN '0052E978-D4FD-1727-B4E3-A415C10AAA77'
-AP[2716]-<-20 @09:00:44.2557
-Ap[2716]->-20 @09:00:44.2557
-AP[5479]->-15 @09:00:51.1900
-Ap[5479]-<-15 @09:00:51.1905
-AP[1826]->-23 @09:00:57.1619
-Ap[1826]-<-23 @09:00:57.1621
-AP[1826]->-22 @09:00:57.4731
-Ap[1826]-<-22 @09:00:57.4736
-AP[46]->-25 @09:00:57.7152
-Ap[46]-<-25 @09:00:57.7199
-AP[5470]->-12 @09:01:04.6168
-Ap[5470]-<-12 @09:01:04.6173
-AP[1826]->-24 @09:01:04.6741
-Ap[1826]-<-24 @09:01:04.6784
2016-05-20T09:01:05.531  Trace  svrpp004  tserv_a  GCTI-00-04541  RequestDistributeUserEvent received from [17] (00000003 icon__voice 10.138.21.228:59096)
message RequestDistributeUserEvent
AttributeCommunicationDN '007B7F14-BF1D-1727-AA7C-E415890AAA77'
AttributeThisDN '007B7F14-BF1D-1727-AA7C-E415890AAA77'
AttributeOtherDN 'tsync'
2016-05-20T09:01:05.531  Interaction  svrpp004  tserv_a  GCTI-00-04543  Interaction message "RequestDistributeUserEvent" received from 17 ("icon__voice")
TDN:007B7F14-BF1D-1727-AA7C-E415890AAA77
ODN:tsync
IID:0
OPER:48

@09:01:05.5317 [0] 8.1.001.55 send_to_client: message EventACK
AttributeEventSequenceNumber 000000000000aaf4
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 531790
AttributeTimeinSecs 1463760065 (09:01:05)
AttributeThisDN '007B7F14-BF1D-1727-AA7C-E415890AAA77'
AttributeUserEvent RequestDistributeUserEvent
2016-05-20T09:01:05.531  Trace  svrpp004  tserv_a  GCTI-00-04542  EventACK sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:05.5318 [0] 8.1.001.55 distribute_user_event: message EventUserEvent
AttributeEventSequenceNumber 000000000000aaf5
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 531820
AttributeTimeinSecs 1463760065 (09:01:05)
AttributeUserEvent EventUserEvent
AttributeOtherDN 'tsync'
AttributeThisDN '007B7F14-BF1D-1727-AA7C-E415890AAA77'
-AP[686]-<-28 @09:01:06.0841
-Ap[686]->-28 @09:01:06.0841
-AP[2724]-<-19 @09:01:08.5052
-Ap[2724]->-19 @09:01:08.5052
-AP[2740]->-5 @09:01:19.5629
-Ap[2740]-<-5 @09:01:19.5634
-AP[5480]->-15 @09:01:21.1910
-Ap[5480]-<-15 @09:01:21.1917
@09:01:21.6301 [<<] 08 00 00 2A 08 02 80 3E 62 96 1C 22 91 A1 1F 02 01 02 02 01 95 40 17 08 02 81 90 0C 06 80 23 23 23 23 23 10 02 1B 85 96 44 01 81 47 01 84
TP_AsaiData
FACILITY  CRV:803e
Facility: INVOKE
InvokeId: 2
Operation: EventReport
Cause: C_NORMAL
ConnectedNum[1]: (unknown),'#####'
CallID[1]: 7045
PartyId[1]: 1
Event[1]: Disconnect
@09:01:21.6301 [asai] (processEvReportDisconnect)
@09:01:21.6301 [gctmi] TMsg [EventReleased(12345279360)] distributing to model
@09:01:21.6302 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l3] distributing EventReleased
@09:01:21.6302 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l3] processReleased
@09:01:21.6302 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l3] Generating regular release.
@09:01:21.6302 [gctmi] Party [01a0028365356bac:12345279360,sc,tUNK,rORG,lEXT] processReleased
@09:01:21.6302 [gctm] Party [01a0028365356bac:12345279360,sc,tUNK,rORG,lEXT] Changing state to 0
@09:01:21.6302 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] setNbrCallLegs for PartyParty [01a0028365356bac:12345279360,s0,tUNK,rORG,lEXT]
@09:01:21.6302 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] applyReleasingPartyCtrlDigits
@09:01:21.6302 [gctmi] Party [01a0028365356bac:12345279360,s0,tUNK,rORG,lEXT] processRtpStopped
@09:01:21.6302 [gctm] Party [01a0028365356bac:12345279360,s0,tUNK,rORG,lEXT] deleting.
@09:01:21.6302 [ISCC] Party removed [ddp view]:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0,0000000000000000 p:3 i:00001b85 nw:00000000:0000000000000000 t:2
  p:4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 t:0 s:c n:1264995
- p:4dc3180 @ c:01a0028365356bac,5133ca0 r:1 t:1 s:0 n:12345279360
  p:5147fc0 @ c:01a0028365356bac,5133ca0 r:10 t:1 s:ac n:1800312
@09:01:21.6302 [ISCC] Party removed:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:3 i:00001b85 nw:0000000000000000 t:2
  p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
- p:0000000000000000,4dc3180 @ c:01a0028365356bac,5133ca0 r:1 ----- n:12345279360:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:01:21.6303 [ISCC] Party object is removed: p:0000000000000000,0 n:12345279360:
@09:01:21.6303 [0] 8.1.001.55 distribute call/party event: message EventCallPartyDeleted
AttributeEventSequenceNumber 000000000000aaf6
AttributeTimeSta 573f34d100099e62
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributePartyUUID '0273KK5IJKBJP0F7K4AS22LAES0000OQ'
2016-05-20T09:01:21.630  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:01:21.630  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:21.6304 [gctmi] Party [01a0028365356bac:1264995,sc,tDN,rDST,lINT] processOtherPartyDeleted
@09:01:21.6305 [0] 8.1.001.55 distribute_event: message EventPartyDeleted
AttributeEventSequenceNumber 000000000000aaf7
AttributeTimeinuSecs 630519
AttributeTimeinSecs 1463760081 (09:01:21)
AttributeThirdPartyDNRole 10
AttributeThirdPartyDN '1800312'
AttributeOtherDNRole 8
AttributeOtherDN '12345279360'
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
AttributeThisQueue '1242039'
AttributeCallState 0
AttributeAgentID '1767100'
2016-05-20T09:01:21.630  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventPartyDeleted" generated
ODN:12345279360
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:70

2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:01:21.630  Trace  svrpp004  tserv_a  GCTI-00-04542  EventPartyDeleted sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:21.6308 [gctmi] Party [01a0028365356bac:1800312,sac,tUNK,rOBS,lUNK] processOtherPartyDeleted
@09:01:21.6308 [asai] Party [01a0028365356bac:12345279360,s0,tUNK,rORG,lEXT] (~AsaiParty)
@09:01:21.6698 [<<] 08 00 00 2A 08 02 80 29 62 96 1C 22 91 A1 1F 02 01 02 02 01 95 40 17 08 02 81 90 0C 06 80 23 23 23 23 23 10 02 1B 85 96 44 01 81 47 01 84
TP_AsaiData
FACILITY  CRV:8029
Facility: INVOKE
InvokeId: 2
Operation: EventReport
Cause: C_NORMAL
ConnectedNum[1]: (unknown),'#####'
CallID[1]: 7045
PartyId[1]: 1
Event[1]: Disconnect
@09:01:21.6698 [asai] (processEvReportDisconnect)
@09:01:21.6699 [gctmi] TMsg [EventReleased()] distributing to model
@09:01:21.6699 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] distributing EventReleased
@09:01:21.6699 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] processReleased
@09:01:21.6699 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] EvReleased/Abn ignored for non-exist party.
@09:01:21.6699 [<<] 08 00 00 2C 08 02 80 29 62 96 1C 24 91 A1 21 02 01 02 02 01 95 40 19 08 02 81 90 0C 08 FF 31 32 36 34 39 39 35 10 02 1B 85 96 44 01 82 47 01 84
TP_AsaiData
FACILITY  CRV:8029
Facility: INVOKE
InvokeId: 2
Operation: EventReport
Cause: C_NORMAL
ConnectedNum[1]: (local),'1264995'
CallID[1]: 7045
PartyId[1]: 2
Event[1]: Disconnect
@09:01:21.6699 [asai] (processEvReportDisconnect)
@09:01:21.6700 [gctmi] TMsg [EventReleased(1264995)] distributing to model
@09:01:21.6700 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] distributing EventReleased
@09:01:21.6700 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] processReleased
@09:01:21.6700 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l2] Generating regular release.
@09:01:21.6701 [gctmi] Party [01a0028365356bac:1264995,sc,tDN,rDST,lINT] processReleased
@09:01:21.6701 [gctm] Party [01a0028365356bac:1264995,sc,tDN,rDST,lINT] Changing state to 0
@09:01:21.6701 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l1] setNbrCallLegs for PartyParty [01a0028365356bac:1264995,s0,tDN,rDST,lINT]
@09:01:21.6702 [0] 8.1.001.55 distribute_event: message EventReleased
AttributeEventSequenceNumber 000000000000aaf8
AttributeTimeinuSecs 670201
AttributeTimeinSecs 1463760081 (09:01:21)
AttributeThisDNRole 2
AttributeThisDN '1264995'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
AttributeThisQueue '1242039'
AttributeCallState 0
AttributeAgentID '1767100'
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventReleased" generated
TDN:1264995
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
OPER:65

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:21.6704 [gctmi] Address [1264995,tDN,sOFFH] processOnHook
@09:01:21.6704 [gctm] Address [1264995,tDN,sOFFH] Changing state to 0
@09:01:21.6704 [0] 8.1.001.55 distribute_event: message EventOnHook
AttributeEventSequenceNumber 000000000000aaf9
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 670474
AttributeTimeinSecs 1463760081 (09:01:21)
AttributeThisDN '1264995'
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventOnHook" generated
TDN:1264995
IID:0
OPER:87

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [28] (0000002c qa_gad 10.138.21.179:43819)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventOnHook sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
masked for 21 (00000006 icon__voice)
masked for 17 (00000003 icon__voice)
@09:01:21.6706 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l1] applyReleasingPartyCtrlDigits
@09:01:21.6706 [gctmi] Party [01a0028365356bac:1264995,s0,tDN,rDST,lINT] processRtpStopped
@09:01:21.6706 [gctm] Call [01a0028365356bac/1b85/0:0,sES,tES,l1] Setting timer to 0M:7000mS
@09:01:21.6706 [gctm] Party [01a0028365356bac:1264995,s0,tDN,rDST,lINT] deleting.
@09:01:21.6706 [ISCC] Party removed [ddp view]:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0,0000000000000000 p:2 i:00001b85 nw:00000000:0000000000000000 t:2
- p:4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 t:0 s:0 n:1264995
  p:5147fc0 @ c:01a0028365356bac,5133ca0 r:10 t:1 s:ac n:1800312
@09:01:21.6706 [ISCC] Party removed:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:2 i:00001b85 nw:0000000000000000 t:2
- p:0000000000000000,4e73ca0 @ c:01a0028365356bac,5133ca0 r:2 ----- n:1264995:
  p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:01:21.6706 [ISCC] Party object is removed: p:0000000000000000,0 n:1264995:
@09:01:21.6706 [0] 8.1.001.55 distribute call/party event: message EventCallPartyDeleted
AttributeEventSequenceNumber 000000000000aafa
AttributeTimeSta 573f34d1000a3bcf
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributePartyUUID '0273KK5IJKBJP0F7K4AS22LAES0000OP'
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:21.6707 [<<] 08 00 00 1B 08 02 80 3E 62 96 1C 13 91 A1 10 02 01 02 02 01 BB 40 08 08 02 81 90 10 02 1B 85
TP_AsaiData
FACILITY  CRV:803e
Facility: INVOKE
InvokeId: 2
Operation: TP_CallEnded
Cause: C_NORMAL
CallID[1]: 7045
@09:01:21.6707 [asai] (processOperCallEnded)
@09:01:21.6707 [gctmi] TMsg [EventCallEnded()] distributing to model
@09:01:21.6707 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,t0M,l1] distributing EventCallEnded
@09:01:21.6708 [gctmi] Call [01a0028365356bac/1b85/0:0,sES,t0M,l1] processCallEnded
@09:01:21.6708 [gctm] Call [01a0028365356bac/1b85/0:0,sES,t0M,l1] applyReleasingPartyCtrlDigits
@09:01:21.6708 [gctmi] Party [01a0028365356bac:1800312,sac,tUNK,rOBS,lUNK] processRtpStopped
@09:01:21.6708 [gctmi] Party [01a0028365356bac:1800312,sac,tUNK,rOBS,lUNK] processReleased
@09:01:21.6708 [gctm] Party [01a0028365356bac:1800312,sac,tUNK,rOBS,lUNK] Changing state to 0
@09:01:21.6708 [gctm] Call [01a0028365356bac/1b85/0:0,sES,t0M,l0] setNbrCallLegs for PartyParty [01a0028365356bac:1800312,s0,tUNK,rOBS,lUNK]
@09:01:21.6708 [gctm] Call [01a0028365356bac/1b85/0:0,sES,t0M,l0] Setting timer to 0P:2000mS
@09:01:21.6708 [gctm] Party [01a0028365356bac:1800312,s0,tUNK,rOBS,lUNK] deleting.
@09:01:21.6708 [ISCC] Party removed [ddp view]:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0,0000000000000000 p:1 i:00001b85 nw:00000000:0000000000000000 t:2
- p:5147fc0 @ c:01a0028365356bac,5133ca0 r:10 t:1 s:0 n:1800312
@09:01:21.6708 [ISCC] Party removed:
@ c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:1 i:00001b85 nw:0000000000000000 t:2
- p:0000000000000000,5147fc0 @ c:01a0028365356bac,5133ca0 r:10 ----- n:1800312:
@09:01:21.6708 [ISCC] Party object is removed: p:0000000000000000,0 n:1800312:
@09:01:21.6708 [0] 8.1.001.55 distribute call/party event: message EventCallPartyDeleted
AttributeEventSequenceNumber 000000000000aafb
AttributeTimeSta 573f34d1000a3c9f
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributePartyUUID '0273KK5IJKBJP0F7K4AS22LAES0000OR'
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [21] (00000006 icon__voice 10.194.21.164:40142)
2016-05-20T09:01:21.670  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallPartyDeleted" generated
IID:01A0028365356BAC
OPER:166

2016-05-20T09:01:21.670  Trace  svrpp004  tserv_a  GCTI-00-04542  EventCallPartyDeleted sent to [17] (00000003 icon__voice 10.138.21.228:59096)
@09:01:21.6709 [asai] Party [01a0028365356bac:1800312,s0,tUNK,rOBS,lUNK] (~AsaiParty)
@09:01:21.6709 [asai] Party [01a0028365356bac:1264995,s0,tDN,rDST,lINT] (~AsaiParty)
@09:01:21.6709 [asai] Call [01a0028365356bac/7045/0:0,sES,t0P,l0] (~AsaiCall)
@09:01:21.6709 [asai] Call [01a0028365356bac/7045/0:0,sES,t0P,l0] (relinquishOpenOrOutstandingCrv)
@09:01:21.6709 [asai] (~CallReferenceMap)
@09:01:21.6709 [avaya] Call [01a0028365356bac/1b85/0:0,sES,t0P,l0] (~AvayaCall)
@09:01:21.6709 [0] 8.1.001.55 distribute_event: message EventReleased
AttributeEventSequenceNumber 000000000000aafc
AttributeTimeinuSecs 670969
AttributeTimeinSecs 1463760081 (09:01:21)
AttributeNetworkPartyRole 2
AttributeNetworkDestDN '8800::1760001'
AttributeCustomerID 'Resources'
AttributeLastTransferOrigDN '1760001'
AttributeLastTransferConnID 01a0028365356bac
AttributeLastTransferHomeLocation 'sip_a@'
AttributeFirstTransferOrigDN '1760001'
AttributeFirstTransferConnID 01a0028365356bac
AttributeFirstTransferHomeLocation 'sip_a@'
AttributeANI '12345279360'
AttributeDNIS '1290001'
AttributeUserData [1609] 00 34 00 00..
'SCREEN_POP_MAIL_CITY' 'SOUTH GATE'
'SCREEN_POP_BA_STAT_CD' 'AC'
'SCREEN_POP_CHECK_DIGIT' '1'
'SCREEN_POP_OFFER_AMORT_SW' 'N'
'SCREEN_POP_MAIL_ADDRESS' '10521 WASHINGTON AVE'
'SCREEN_POP_MAIL_ZIP' '90280'
'SCREEN_POP_ASC_BILL_CYC_ID' '12'
'RESP_ACCOUNT_ID' '67007500'
'SCREEN_POP_HOME_PHONE_EXT' '0000000000'
'SCREEN_POP_CUST_SEGMENT' ' '
'SCREEN_POP_MED_BASELINE_SW' 'N'
'SCREEN_POP_EMAIL_ADDR' ' '
'SCREEN_POP_CARE_SW' 'N'
'SCREEN_POP_OVER_ONE_YR' 'Y'
'SCREEN_POP_CURR_BAL_DUE' '0.00'
'SCREEN_POP_YTD_VARIANCE' '0.00'
'SCREEN_POP_HOME_PHONE' '1235672686'
'SCREEN_POP_CUST_TY_CD' 'IC'
'SCREEN_POP_ON_SILE_PAY' 'N'
'SCREEN_POP_CUST_ID' '181134451'
'SCREEN_POP_MAIL_ZIP4' '6943'
'SCREEN_POP_BA_TERM_DT' ' '
'SCREEN_POP_BA_TY_CD' 'C'
'SCREEN_POP_NO_VC_ORDR_QTY' 0
'SCREEN_POP_BA_SPCL_LDGR_SW' 'N'
'SCREEN_POP_BA_CLS_DESC_CD' ' '
'SCREEN_POP_BA_OPEN_DT' '1992-12-19'
'SCREEN_POP_CORE_AGGR_BILL_CD' 'N'
'SCREEN_POP_SPOUSE_NM' ' '
'SCREEN_POP_SBA_CD' 'N'
'SCREEN_POP_CASH_ONLY_SW' 'N'
'SCREEN_POP_CF_TY_CD' 'R'
'SCREEN_POP_OFF_GREATER6' 'N'
'SCREEN_POP_MAIL_STATE' 'CA'
'SCREEN_POP_OVERDUE_COUNT' '00'
'SCREEN_POP_ELIGIBLE_SW' 'Y'
'SCREEN_POP_READ_OK_SW' 'Y'
'SCREEN_POP_VC_ORDR_QTY' 0
'SCREEN_POP_BASE' 'HTP'
'SCREEN_POP_ON_DEMAND_PAY' 'N'
'SCREEN_POP_BA_FRGN_LNG_CD' 'SP'
'SCREEN_POP_IC_ESTB_DT' '1992-12-19'
'SCREEN_POP_CF_ID' '67007500'
'SCREEN_POP_48HR_COUNT' '00'
'SCREEN_POP_BA_PAID_DT' ' '
'SCREEN_POP_CUST_ADDRESS' '10521 WASHINGTON AVE SGT  90280'
'SCREEN_POP_NBR_OF_DIALS' '4'
'SCREEN_POP_OFFER_RECERT_SW' 'N'
'SCREEN_POP_CUSTOMER_NAME' 'GRACIELA  MAZON'
'SCREEN_POP_THIRD_PARTY_SW' 'N'
'SCREEN_POP_LPP_SW' 'N'
'SCREEN_POP_ZIP_CODE' '90280'
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
AttributeConnID 01a0028365356bac
AttributeCallID 7045
AttributePropagatedCallType 2
AttributeCallType 2
AttributeThisDN '8800::'
@09:01:21.6710 [ISCC] Party object is created: p:0000000000000000,0 n::
@09:01:21.6710 [ISCC] Party object is removed: p:0000000000000000,0 n::
2016-05-20T09:01:21.671  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventReleased" generated
OIID:01A0028365356BAC
FIID:01A0028365356BAC
ANI:12345279360
DNIS:1290001
IID:01A0028365356BAC
TDN:8800::
OPER:65

2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [27] (0000000c wde_ss__a 10.194.21.159:51068)
2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [26] (0000000b wde_ss__b 10.138.21.225:40195)
2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [23] (00000008 routing_ss_a 10.194.21.161:45984)
2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [24] (00000009 n_ss_ccp_b 10.138.21.225:42167)
2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [25] (0000000a routing_ss_b 10.138.31.225:43858)
2016-05-20T09:01:21.671  Trace  svrpp004  tserv_a  GCTI-00-04542  EventReleased sent to [22] (00000007 n_ss_ccp_a 10.194.21.159:37341)
@09:01:21.6710 [ISCC] Call destroyed:
- c:01a0028365356bac,5133ca0 @ m:0000000000000000,0 p:0 i:00001b85 nw:0000000000000000 t:2
@09:01:21.6710 [ISCC] Call object is removed: c:01a0028365356bac,0
@09:01:21.6711 [0] 8.1.001.55 distribute call/party event: message EventCallDeleted
AttributeEventSequenceNumber 000000000000aafd
AttributeTimeSta 573f34d1000a3d81
AttributeConnID 01a0028365356bac
AttributeCallUUID '0273KK5IJKBJP0F7K4AS22LAES0000OI'
2016-05-20T09:01:21.671  Interaction  svrpp004  tserv_a  GCTI-00-04544  Interaction message "EventCallDeleted" generated
IID:01A0028365356BAC
OPER:162

2016-05-20T09:01:21.671  Trace&nb
Logged
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