" /> IWS multi pop up with push preview campaign - Genesys CTI User Forum
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Author Topic: IWS multi pop up with push preview campaign  (Read 1368 times)

Offline Gautham

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IWS multi pop up with push preview campaign
« on: June 11, 2016, 04:08:05 AM »
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Hi Friends,

IWS getting to many interaction pop up with push preview. I have created capacity rule and mapped it to agent. Then also happening the same. Kindly help me to resolve this.

my capacity rule is

voice = 1
outboundpriview=1

:-\ :-\ :-\
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Offline cavagnaro

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Re: IWS multi pop up with push preview campaign
« Reply #1 on: June 11, 2016, 04:15:07 AM »
Check URS and StatServer logs.


Enviado de meu E6633 usando Tapatalk

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