Author Topic: Agent Interaction Request  (Read 1294 times)

Offline Naveen Kancharla

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Agent Interaction Request
« on: July 12, 2016, 03:02:00 PM »
hi, can any one help me out with sdk for retrieving all the list of interaction which is handled by a particular agent from ucs or interaction server. 
« Last Edit: July 12, 2016, 03:09:00 PM by Naveen Kancharla »

Offline Kubig

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Re: Agent Interaction Request
« Reply #1 on: July 12, 2016, 07:57:11 PM »
Just retrieve all interaction where the OwnerId is equal to DBID of requested agent.
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