" /> Convert ccpulse storage files - Genesys CTI User Forum

Author Topic: Convert ccpulse storage files  (Read 2803 times)

Offline Leonxxx86

  • Full Member
  • ***
  • Posts: 126
  • Karma: 0
Convert ccpulse storage files
« on: July 14, 2016, 01:53:46 AM »
Advertisement
Hi All,

When i'm trying to convert ccpulse files, in the import and export wizard I can only see Templates, Thresholds, Action but not Workspaces? The question is how do I convert the workspaces from stg to bin?

Another question, Why there are Templates and Templates2 in the storage folder?

Thank you

Offline nonny

  • Full Member
  • ***
  • Posts: 218
  • Karma: 2
Re: Convert ccpulse storage files
« Reply #1 on: July 14, 2016, 02:02:15 AM »
If you have a Templates2, that's somebody else in your environment doing things.

What version of CCPulse?

Sent from my SM-N9005 using Tapatalk


Offline Leonxxx86

  • Full Member
  • ***
  • Posts: 126
  • Karma: 0
Re: Convert ccpulse storage files
« Reply #2 on: July 14, 2016, 04:11:18 AM »
Someone else in my environment you say  ???
it is V8.0.1

Offline siralos

  • Newbie
  • *
  • Posts: 10
  • Karma: 1
Re: Convert ccpulse storage files
« Reply #3 on: July 19, 2016, 11:14:57 AM »
First I would think about using newest CCPulse 8.1.x, more features / options added there.
If you have a Template2.stg in your storage folder, then probably somebody made a copy (with Windows Explorer, not with CCPulse).

To convert CCPulse storage from legacy to binary:
- make a backup of your CCPulse storage directory
- define path for legacy and binary in CCPulse application object (section Storage)
- set DefaultStorageType to Binary
- with Import/Export wizzard select Storage 1 type = 7.x Storage, Storage 2 type = Binary Data Files
- copy desired objects from legacy to binary
- repeat for Templates, Actions , Thresholds, but not for Workspaces
- Open a workspace with Storage Type 7.x Storage (File --> Open)
- File --> Save As, Storage Type = Binary Data Files
- Repeat for all Workspaces
Hope it helps.