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Genesys Cloud Solution Integration with Aspect WFM
« on: September 22, 2016, 05:32:33 AM »
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Hi All,

We are migrating from Genesys premise to Genesys Cloud solution. As of now we are using Aspect WFM application. I would like to know that does Genesys Cloud environment support the Aspect WFM with any adapter?
I know Genesys has GPlus Adapter to integrate with Aspect WFM. But do they have any adapter to ingrate Genesys Cloud environment with Aspect WFM?
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