Emails in workbins needs to be updated as mark done

[C_Genesys]

Hi,

We have more than 8000 email interactions in Draft workbin and we would like to update all those interactions manually from GENMCR database  with comments as " Mark Done by system"


Is there any solution for this ?

[n3vek7]

Where should be set the comment?
Here's what I did before :
In your Business Process, send the workbin to an interactionQ and then to a strategy. In that strategy, update the ixn with KVP Business Result to "Mark done by system", and then terminate the ixn.