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Offline Dale

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Re: Personal Callback
« Reply #15 on: February 20, 2009, 09:10:14 AM »
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    Cheers :)
    Let me know.
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    Offline cavagnaro

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    Re: Personal Callback
    « Reply #16 on: February 25, 2009, 03:44:42 AM »
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    • [quote author=Dale link=topic=988.msg16835#msg16835 date=1235058531]
    So it will pop up behind the current call, to be dealt with when the current call has been completed and marked done?
    Allowing the advisor to manually dial it up?

    Im assuming this would have to be done in a not ready code, else ready would spark a call to be dialled?
    [/quote]
    Well the call notification appeared, but once I finished the actual call my status in CCPulse was obviously ready, so I guess that a third call from normal calling will also land into my desktop. Seems that yes, only in a not ready status will be available the dialing of this record. Will try to do further tests.

    Question guys: I have noted that in CCPulse the PersonalCallBacks or any callback stat at all is not filled up...is this ok????....I guess not, what can be missing for the event to raise to StatServer?
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    Offline cavagnaro

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    Re: Personal Callback
    « Reply #17 on: February 25, 2009, 03:46:34 AM »
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    • was faster and easy than expected...yes, while I have the callback notification I still receive more calls from the running campaign.
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