How to display conference call text in note pad after two step conference?

[bala14492]

Hi dudes,
              When make a two step transfer,it will display the second agent notes like" Transferred on <datetime> by <agent>".but when i make two step conference it will not display any text in notes.why? if there is any configuration for that?

[Kubig]

This depends on used agent application (in case, using WDE, there is no default option to change it, only through FR or customization)

[bala14492]

i am using WDE and i want to display in notepad "Conference on <datetime> by <agent> "on two step conference.how?

[Kubig]

Only through customization or you can open feature request.

[bala14492]

thank you...

[bala14492]

One more question,there is any sorting in not ready action codes through  key or configuration?

[n3vek7]

[quote author=bala14492 link=topic=9886.msg44865#msg44865 date=1475836862]
One more question,there is any sorting in not ready action codes through  key or configuration?
[/quote]

In the option agent-status.not-ready-reasons, try defining them in the order you want. (I don't recall if it does work like this, but it should...)