" /> LRM INSTALLATION - Genesys CTI User Forum

Author Topic: LRM INSTALLATION  (Read 1194 times)

Offline sere9890

  • Newbie
  • *
  • Posts: 14
  • Karma: 0
LRM INSTALLATION
« on: October 11, 2016, 04:36:29 PM »
Advertisement
Hi

i've installed LRM. When running it from command line, i'm returned the following messages

18:20:00.887 Std 40106 LRM failed to connect to ICON database.
18:20:00.918 Std 40108 Monitor job encountered error condition.
18:20:00.918 Std 40000 StackTrace: java.lang.RuntimeException: cannot find DAP w
ith role icon
        at com.genesyslab.lrm.cfg.CfgProxy.extractDAPInfo(CfgProxy.java:270)
        at com.genesyslab.lrm.cfg.CfgProxy.lrmToJSON(CfgProxy.java:291)
        at com.genesyslab.lrm.cfg.CfgProxy.getLRMApplication(CfgProxy.java:340)
        at com.genesyslab.lrm.scheduling.LRMTest.exec(MonitorTask.java:148)
        at com.genesyslab.lrm.scheduling.MonitorTest.run(MonitorTask.java:92)
        at com.genesyslab.lrm.scheduling.MonitorTask.runMonitorCycle(MonitorTask
.java:45)
        at com.genesyslab.lrm.scheduling.MonitorTask.run(MonitorTask.java:33)
        at com.genesyslab.lrm.scheduling.Scheduler$2.run(Scheduler.java:91)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.
access$201(Unknown Source)
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.
run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)


does anyone know how to fix this?
THanks in advance



Offline Dionysis

  • Sr. Member
  • ****
  • Posts: 408
  • Karma: 8
Re: LRM INSTALLATION
« Reply #1 on: October 11, 2016, 05:12:13 PM »
The error is quite clear.  LRM cannot find a DAP with the role "icon".

Refer to the deployment guide for details on how to configure the required DAP's for LRM.