" /> Short Abandon Waiting - Where to find time - Genesys CTI User Forum

Author Topic: Short Abandon Waiting - Where to find time  (Read 1753 times)

Offline stevealix

  • Newbie
  • *
  • Posts: 36
  • Karma: 0
Short Abandon Waiting - Where to find time
« on: October 19, 2016, 07:29:32 PM »
Advertisement
Hello,

Can anyone tell me where to find what the actual time measure for "Short Abandon Waiting" is located. I know it is configurable, but I am unable to even locate where it is set and what the default might be.

Thank you,

Steven

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Short Abandon Waiting - Where to find time
« Reply #1 on: October 19, 2016, 09:23:16 PM »
StatServer TimeRanges

Enviado de meu E6633 usando Tapatalk


Offline n3vek7

  • Full Member
  • ***
  • Posts: 137
  • Karma: 3
    • ITKB
Re: Short Abandon Waiting - Where to find time
« Reply #2 on: October 24, 2016, 04:10:13 PM »
If it's for GI2 / GIM, look at the option agg-gim-thld-*