" /> How to refresh Genesys Database access point (DAP) - Genesys CTI User Forum

Author Topic: How to refresh Genesys Database access point (DAP)  (Read 2270 times)

Offline kalakshmanakumar

  • Newbie
  • *
  • Posts: 22
  • Karma: 0
How to refresh Genesys Database access point (DAP)
« on: December 04, 2016, 07:15:49 AM »
Advertisement
Could you please explain me how to refresh Genesys Database access point (DAP) through CME

Offline n3vek7

  • Full Member
  • ***
  • Posts: 137
  • Karma: 3
    • ITKB
Re: How to refresh Genesys Database access point (DAP)
« Reply #1 on: December 05, 2016, 06:43:10 PM »
You need to restart the DB Server (or the application) using this DAP. (DAP is only a configuration)
You may want to open "Dependecies" of the DAP to see what is using this DAP.


Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: How to refresh Genesys Database access point (DAP)
« Reply #2 on: December 06, 2016, 08:16:12 AM »
Should be dynamic unless the app only reads DAP settings at start, which is a bad design

Enviado de meu E6633 usando Tapatalk


Offline kalakshmanakumar

  • Newbie
  • *
  • Posts: 22
  • Karma: 0
Re: How to refresh Genesys Database access point (DAP)
« Reply #3 on: December 07, 2016, 07:48:15 AM »
Thanks for your reply n3vek7,cavagnaro