" /> Step by step Configuration of PBX simulator - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Step by step Configuration of PBX simulator  (Read 5094 times)

This topic contains a post which is marked as Best Answer. Press here if you would like to see it.

kamesh

  • Guest
Step by step Configuration of PBX simulator
« on: May 29, 2008, 07:36:03 PM »
Advertisement
Can someone guide me(or point to a documentation) on a step by step configuraiton to get CCAsim to work with the PBX simulator?

Any help is deeply appreciated.

Thanks
Kamesh
Logged

Offline victor

  • Administrator
  • Hero Member
  • *****
  • Posts: 1419
  • Karma: 18
Re: Step by step Configuration of PBX simulator
« Reply #1 on: June 06, 2008, 02:31:44 AM »
Hi,

sorry it took me so long to get back to you. CCASim connects to T-Server and not PBX Sim, so, all you need to do is specify agents and DNs you want to do. I know that words on their own mean little without some pics, so let me put together some basic things for you to follow.

Best regards,
Vic
Logged

vinod

  • Guest
Re: Step by step Configuration of PBX simulator
« Reply #2 on: June 06, 2008, 07:03:21 AM »
Kamesh,
There is a tech tutorial in the genesys support site on the same. It is detailed the configuration.

Regards,
Vinod
Logged
Marked as best answer by on Today at 11:24:47 PM

kamesh_s

  • Guest
Re: Step by step Configuration of PBX simulator
« Reply #3 on: June 09, 2008, 05:07:52 PM »
  • Undo Best Answer
    • Thanks Vic and Vinod.

    Vic,

    Look forward to your documentation.


    Vinod,

    Can you point me to the url, please?

    Thanks in advance.

    Kamesh
    Logged

    Offline cavagnaro

    • Administrator
    • Hero Member
    • *****
    • Posts: 7641
    • Karma: 56330
    Re: Step by step Configuration of PBX simulator
    « Reply #4 on: June 09, 2008, 05:17:27 PM »
    support.genesyslab.com > Tech Tutorials...
    Logged

    kamesh_s

    • Guest
    Re: Step by step Configuration of PBX simulator
    « Reply #5 on: June 23, 2008, 02:46:53 PM »
    Hi,
    Thanks for all who endeavored to help.

    finally got the simulator to make a set of calls. The essential problem was at the fact that we did not realize the TServer had to be restarted for the configuration changes to be reflected.

    Currently, the simulator does make calls and i can attach a type2 scenario ( ringingwait, answer, talk, release,acw,ready) to work, however if i try a Xfer / conference scenario, the Tserver throws a "Extrouter not initialized" error.

    Any help is appreciated.

    Thanks
    Kamesh
    Logged
    Pages: [1]   Go Up
    « previous next »