" /> MediaLink - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: MediaLink  (Read 3725 times)

leo

  • Guest
MediaLink
« on: January 01, 1970, 12:00:00 AM »
Advertisement
sometimes medialink (5.1.6), with a certain number of documents in cache (4000 or more) blocks itself and we have to kill it via task manager. Does anyone has experienced the same problem.
Logged
Marked as best answer by on May 04, 2025, 01:14:37 AM

Vic

  • Guest
MediaLink
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Undo Best Answer
    • We had a problem when MediaLink suddenly would just freeze and we would have to kill it; however, we never really figured what went wrong, and after some time, the problem just disappeared.

    What does Genesys say?

    Logged

    leo

    • Guest
    MediaLink
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
    This is a part if the IS Suite document about limitations on MediaLink, but for the version 6.x. But we have the 5.1.6.
    MEDIALINK
    With certain multiprocessor hardware platforms, MediaLink might crash under a heavy load

    Your machine where you had this problem was a single or multiprocessor?
    Thanks
    Logged

    Rick

    • Guest
    MediaLink
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
    There was a significant memory leak in some of the early 5.1.6 versions of Internet Suite components. What version of MediaLink do you have? We are now running 5.1.6.45 and are not having any issues.
    Logged
    Pages: [1]   Go Up
    « previous next »