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Author Topic: T server 7.6 compatibility with URS 7.2  (Read 3001 times)

yugandhar

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T server 7.6 compatibility with URS 7.2
« on: July 09, 2008, 08:28:49 AM »
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Hi,
Any ideas on Compatibility of T server 7.6 integrated with URS 7.2 (Avaya switch)
such as any known limitations as you faced in real time..? any compatibility issues?

Thanks ...


Offline René

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Re: T server 7.6 compatibility with URS 7.2
« Reply #1 on: July 09, 2008, 06:52:56 PM »
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  • Hi,

    Genesys declares backward compatibility of its product so TServer for Avaya CM release 7.6 should be working correctly with URS 7.2. That's general answer as I have no experience with such combination of releases.

    You can contact Genesys TechSupport and asked them about any known compatibility issues before doing TServer's upgrade.

    R.

    Offline cavagnaro

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    Re: T server 7.6 compatibility with URS 7.2
    « Reply #2 on: July 09, 2008, 08:21:42 PM »
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  • I have combined a TServer 7.5 for Alcatel with an URS 7.2, one thing I found was that some messages sent by TServer 7.5 to URS were marked as an error because the exchange of information and values used. Once I upgraded they disappeared, however this never affected the operation of the platform.