" /> Estimated Wait Time - Genesys CTI User Forum

Author Topic: Estimated Wait Time  (Read 3924 times)

Matt Lehrer

  • Guest
Estimated Wait Time
« on: January 01, 1970, 12:00:00 AM »
Advertisement
Has anyone come up with or know how to get estimated wait time out of stat server? I would like a vb app that could tell estimated wait time on different vrp's. Any ideas?

Jessica

  • Guest
Estimated Wait Time
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • hack SLib?

    Richard

    • Guest
    Estimated Wait Time
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • Its documented in the reference material on stat server. If you don't have a copy send me your email to rkindree@ariasolutions.com and I will send you the document.