Genesys CTI Technical Discussion

Topics

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[1] I need your opinion

[2] DB Servers One or Many?

[3] WFM & Alcatel & Service Factor Stats

[4] soft login

[5] Service Factor

[6] IVR Server comments requested!

[7] Symposium Link(Meridian 81C) Genesys 6.1

[8] ICC manual is cr*p!

[9] V5 to V6 Desktop App Migration

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