Genesys CTI Technical Discussion

Topics

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[1] activex desktop toolkit 5.1.028 genesys 5.15

[2] CONFIGURATION SERVER

[3] How to modify Service factor's formula in CCPulse

[4] Creating Agent Skill Sets

[5] Webased softphone

[6] Losing attached data for multisite

[7] Log DB Server

[8] genesys training software

[9] VTOServer (5.1) with the G6

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