Genesys CTI User Forum > Genesys CTI Technical Discussion

ISuite Problems (AWE)

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Matt Lehrer:
Is anyone else having problems with the AWE locking up on either 5.1.5 or 5.1.6 ISuites? We seem to have to bounce our servers weekly to keep it running..

Stefan C:
Hi,

make sure you run the latest versions. Stability was quite an issue but with the latest 5.1.6 versions you should be fine.

Stefan

Tiffany:
Have you tried customizing AWE?
Tiff

Matt Lehrer:
We are running 5.1.609 and will be upgrading to 5.1.619 and we have NOT customized the AWE. I hope the .619 upgrade helps.. If not we will be moving to 6.0

Rick:
FYI There are memory leaks and handle leaks in EmailServer 5.1.630 and 5.1.640. We have 5.1.642 in our dev/test environment now and it appears to be much better. We haven't implemented in production yet.

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