Genesys CTI User Forum > Announcements Scratch Board
Network Sip server
Daimonas:
Hi Vic, our sister company has built an Asterisk and is using Genesys SIP and Media Server in our lab, and it looks good so far. Last i heard he was working on getting a ring generated to the customer end when ringing a SIP phone. I will have him join the board and share his thoughts.
Lumpy:
The Genesys Network SIP Server is used to scale beyond 2000 users. The Network SIP Server is designed to provide load balancing between N+1 SIP Servers as opposed to a HA configuration with a warm/hot standby. There is a document in the Genesys Document Library entitled Network SIP Server Deployment Guide, which explains in detail how to deploy. With that said, I have interfaced an Asterisk PBX with Genesys SIP Server and Stream Manager. To do so all you need is the following:
Genesys Configs:
1.) Genesys SIP server running
2.) In CME, in your SIP Switch DN, create a DN of type Trunk,
3.) In the annex tab create a section called TServer
4.) In the TServer section, create an option called contact and make it equal to asterisk@<ip address> i.e. asterisk @ 10.1.0.99
Asterisk Configuration:
I just set up a couple of DID's to send calls to Genesys. So in my extensions_did.conf file I created the following:
[from-did]
exten=> 2287000,1,Dial(SIP/70000 @ 10.1.0.15:5065,20,rt)
exten=> 2287001,1,Dial(SIP/10000 @ 10.1.0.15:5065,20,rt)
so here we have:
exten=> <DNIS>,1,Dial(SIP/<Routing Point DN> @ <SIP Server IP:SIP Port,20,rt)
I hope this helps.
victor:
Wow... this is something to definitely try!!!
BTW, can you please tell me the reason for using Asterisks? It sounds like something I might need to reconsider after all!
Daimonas: just post your doc here for all of us to see. No reason to mail it privately and then have twenty "me too's" !!! :P
Vic
CTIgem:
Thanks for the info.
I think Network Tserver would be overkill for us.
What we want to do is route calls to other site with ISCC.
But other site might not have PBX switch and that's where IP switch (Asterisk) comes into play.
Robb suggested having a brige and that might be a solution.
But we have Nortel.
So, is this mean I have to have some kind of gateway (possibly Asterisk with T1 trunk interface to CO)?
Origination Tserver send calls to some number (this would be access code) that's hitting Asterisk gateway....?
CTIgem:
Daimonas,
Yes, I'd like to your doc.
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