Genesys CTI User Forum > Genesys CTI Technical Discussion

Wallboard

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Baitmai Beegwhan:
Hello my friend,

please if you tell me, where have you found the libraries to reveal this information?

Thankyou for your replies,

Baitmai.

Vic:
Joe,

do you have a a document outlining the product, screen shots, manuals, and so on? Is it written in for NT platform only?

Also, are you accessing SS through newly published SLib provided through GPlus program?

As far as I know almost every vendor has implemented their own wallboard. In most cases it is based on TLib with wallboard server registering for DNs it wants to track statistics for.

How hard was it to implement SS connection?
Vic

Naoki:
Libraries are usually included with the installation. If you take a look under Genesys Common Components directory you will find a lot of interesting libraries there.

But where can I find the description of these functions? Do I need some sort of licenses for these ocx's ?

Vic:
Good question!
Does anyone know which libraries come with what suite?

Thanks,
Vic

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