Genesys CTI User Forum > Genesys CTI Technical Discussion

MultiSite TServer Configuration

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Victor:
Nom stands for Netowrk Overflow Manager. The whole point for it, is to allow for attach data to be passed from one TServer to another without all the fancy and pricey IR.

The concept itself is very simple a call is transfered from one PBX to another PBX via an NACD, and NOM remembers the Network Call Id generated by the NACD, so when the call arrives at PBX #2, NOM tells TServer on that PBX to attach user data previously contained by TServer #1 for this call.

Do I make any sense?
Vic

Philou:
Thank you for your assistance.

Philou:
Thank you for your assistance

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