News:
Welcome to Genesys CTI Discussion Forum! With hundreds of thousands of posts from thousands of Genesys users, we hope you will have all of your Genesys-related questions answered as well as learn something new along the way. There is no membership required for posting and you are welcome to ask as little questions or as much questions as you like. This community is supported by users like yourself, so if you can help with someone else's questions, it would be greatly appreciated!
(Just in case you were wondering - No, Genesys Labs does not endorse this site)
- Genesys CTI Team
Subject  / Started by |
Replies / Views | Last post | ||
|---|---|---|---|---|
|
|
call routed to ACD
Started by yahoo |
9 Replies
6791 Views |
June 02, 2009, 02:25:11 PMby victor |
|
|
|
3 Replies
3420 Views |
June 25, 2015, 11:25:57 PM by janesh22 |
|
|
|
|
Call Result 'None' in informart
Started by wickywick |
1 Replies
2459 Views |
January 31, 2013, 06:34:45 AM by Kubig |
|
|
|
Call result
Started by Gautham |
3 Replies
1883 Views |
June 17, 2016, 05:09:26 AM by Gautham |
|
|
|
Call Releasing Party
Started by PFCCWA |
1 Replies
2768 Views |
March 21, 2011, 05:23:42 PM by borkokrz |
|
|
|
6 Replies
3028 Views |
December 19, 2019, 02:06:22 PMby genesysguru |
|
|
|
|
6 Replies
4790 Views |
August 18, 2015, 07:25:59 AM by cavagnaro |
|
|
|
20 Replies
12664 Views |
September 12, 2016, 10:54:35 PM by Tambo |
|
|
|
|
Call records doesnt change into call records to retrieved
Started by Vinod |
8 Replies
8032 Views |
December 26, 2007, 04:13:52 AM by vinodgujja |
|
|
|
Call recording Using Tsevrer ?
Started by kashok |
2 Replies
3229 Views |
June 14, 2009, 07:31:37 PM by kashok |
|
|
|
7 Replies
2696 Views |
March 18, 2021, 03:04:23 PM by genesysguru |
|
|
|
|
2 Replies
2754 Views |
March 11, 2019, 05:33:14 PM by viktor_punin |
|
|
|
|
8 Replies
2931 Views |
September 11, 2017, 02:50:47 PM by Kubig |
|
|
|
|
Call Queuing question
Started by Vic |
3 Replies
3741 Views |
January 01, 1970, 12:00:00 AM by Tony |
|
|
|
Call queued, diverted and requeued in VQ
Started by aizham |
0 Replies
3332 Views |
November 19, 2008, 02:04:58 AM by aizham |
|
|
|
Call progress detection VERY VERY Funny
Started by bogdan |
12 Replies
5938 Views |
March 04, 2010, 10:33:20 AM by Juno |
|
|
|
Call Priority
Started by Abhi |
1 Replies
1315 Views |
August 29, 2022, 05:47:16 PM by cavagnaro |
|
|
|
Call Presentation Tone
Started by damianj1976 |
0 Replies
2932 Views |
December 19, 2008, 10:55:31 AM by damianj1976 |
|
|
|
Call not transferred to agent but to switchboard
Started by Sean H |
4 Replies
4313 Views |
January 01, 1970, 12:00:00 AM by Sean H |
|
|
|
3 Replies
3799 Views |
March 28, 2011, 05:54:15 PM by René |
|
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
Locked Topic
Sticky Topic
Poll