News:
Welcome to Genesys CTI Discussion Forum! With hundreds of thousands of posts from thousands of Genesys users, we hope you will have all of your Genesys-related questions answered as well as learn something new along the way. There is no membership required for posting and you are welcome to ask as little questions or as much questions as you like. This community is supported by users like yourself, so if you can help with someone else's questions, it would be greatly appreciated!
(Just in case you were wondering - No, Genesys Labs does not endorse this site)
- Genesys CTI Team
Subject / Started by  |
Replies / Views | Last post | ||
|---|---|---|---|---|
|
|
Call forward to 14 numbers in Round Robin
Started by vma |
3 Replies
2541 Views |
June 20, 2012, 06:18:07 PMby terry |
|
|
|
Contact list of 75k entries
Started by vma |
3 Replies
2778 Views |
July 09, 2010, 01:50:41 PM by vma |
|
|
|
8 Replies
4193 Views |
April 20, 2011, 10:48:17 PM by kubikle |
|
|
|
|
Email transfer between agents using IWS
Started by vma |
5 Replies
3088 Views |
June 05, 2014, 10:22:42 AM by Kubig |
|
|
|
GAX eServices Manager Plugin start error
Started by vma |
4 Replies
2013 Views |
August 14, 2017, 02:37:55 PM by Kubig |
|
|
|
Play bye message in different languages
Started by vma |
4 Replies
2569 Views |
October 18, 2010, 06:37:51 PM by René |
|
|
|
Detect inbound acknowledgement emails
Started by vma |
1 Replies
2042 Views |
May 29, 2015, 11:45:09 AM by Kubig |
|
|
|
WrapUpTime for email
Started by vma |
1 Replies
2073 Views |
June 02, 2014, 01:00:34 PM by Kubig |
|
|
|
JDK dependencies
Started by vma |
0 Replies
1449 Views |
August 14, 2019, 02:29:14 PM by vma |
|
|
|
1 Replies
1246 Views |
September 07, 2020, 04:03:28 PM by cavagnaro |
|
|
|
|
Not ready even when agent is logged off
Started by vma |
5 Replies
2674 Views |
May 12, 2015, 01:25:03 PM by vma |
|
|
|
ESJ and MS Exchange server?
Started by vma |
2 Replies
2354 Views |
April 20, 2010, 03:51:56 PM by René |
|
|
|
Question about e-mail routing/reporting
Started by vma |
5 Replies
2519 Views |
April 02, 2010, 06:04:35 AM by YevgeniyP |
|
|
|
playing a prompt without routing
Started by vma |
1 Replies
1963 Views |
March 16, 2016, 10:06:36 AM by Kubig |
|
|
|
Callback parameter available in URS routing
Started by vma |
1 Replies
2070 Views |
October 20, 2020, 10:50:59 AM by vma |
|
|
|
VQ in email routing for statistic porpuse
Started by vma |
2 Replies
2989 Views |
May 18, 2010, 08:34:14 PM by René |
|
|
|
1 Replies
2437 Views |
August 13, 2014, 02:03:29 PM by Kubig |
|
|
|
|
How to hide some queues from GAD?
Started by vma |
2 Replies
2871 Views |
July 27, 2010, 12:00:10 PM by vma |
|
|
|
7 Replies
3442 Views |
July 15, 2010, 01:36:48 PM by René |
|
|
|
|
send data between applications
Started by vma |
8 Replies
5495 Views |
September 20, 2013, 12:35:43 PM by vma |
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
Locked Topic
Sticky Topic
Poll