Hi All,
I have this error in my SIPServer (8.1) log : call recording session failed. Max recovery Attempt exceeded, Recording will be teared down
I have Verint Recorder.
Help.
17:44:53.552: SipDialog: event CONNECTED_SEND_RESOK, t=238756495, s=7, r=8, m=0d7afd04
17:44:53.552 SIPCONN(MSML): HandleSipDialogEvent(CONNECTED_SEND_RESOK) - filtered
17:44:53.552: call recording session failed. Max recovery Attempt exceeded, Recording will be teared down
17:44:53.552 SIPPARTY(4001): recovery commited
17:44:53.552: Party 4001 recording status changed to 'OFF', updating UserData.
@17:44:53.5520 Call [00010294d2df6696]: urid 000e0001
@17:44:53.5520 [0] 8.1.101.23 distribute_event: message EventAttachedDataChanged
AttributeEventSequenceNumber 000000001dc43828
AttributeTimeinuSecs 552000
AttributeTimeinSecs 1487267093 (17:44:53)
AttributeThirdPartyDN '4001'
AttributeThisDNRole 2
AttributeThisDN '4001'
AttributeANI '338793174'
AttributeDNIS '6020'
AttributeUserData [1019] 00 24 00 00..
'MSISDN' '38793174'
'ServiceType' '3131'
'Univers_by_DNIS' '3131'
'Ouverture' '1'
'RPVQID' 'SHNK4B515H5DF8SIJ4KJQB5R6O001C4F'
'RVQID' 'SHNK4B515H5DF8SIJ4KJQB5R6O001C4F'
'RVQDBID' '1707'
'RTargetTypeSelected' '2'
'RTargetRuleSelected' ''
'RTargetObjectSelected' '3131_SIP'
'RTargetObjSelDBID' '225'
'RTargetAgentSelected' '3131_bddiop'
'RTargetAgSelDBID' '635'
'RTargetPlaceSelected' 'Place_4001'
'RTargetPlSelDBID' '428'
'RTenant' 'Resources'
'RTenantDBID' '101'
'RStrategyName' '3131_For_GVP'
'RStrategyDBID' '412'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'RRequestedSkills'(list)
'RTargetRequested' '3131_SIP'
'CustomerSegment' 'default'
'ServiceObjective' ''
'PegAG3131_SIP' 1
'IW_BundleUid' '27834899-abf8-48d3-8bab-5cab92a86af4'
'IW_CaseUid' '9fa87389-9e67-4b58-bbd0-1b7f1582e1a3'
'Recorded' 'true'
'VerintPrimaryRecordingInum' '387002106312496'
'VerintContactId' '9128812146220010081'
'GSIP_REC_FN' 'DGAC3777H515VESQANHUBUFKU006UPL8'
'GSIP_RECORD' 'OFF'
AttributeCallUUID 'DGAC3777H515VESQANHUBUFKU006UPL8'
AttributeConnID 00010294d2df6696
AttributeCallID 7300776
AttributeLocalCallType 2
AttributeCallType 2
Regards
