German Umlaut Incorrectly Displaying

[tomparker12]

Hi there,

I'm trying to get Umlauts to display correctly in an environment. Configuration Server 8.5 is installed and is configured as UTF-8 and allowed for mixed encoding.

When i put the umlaut into the Genesys Person Profile, everything looks fine and renders/ displays fine, but shortly after it reverts to a diamon or a funky character!

Anyone been able to implement this without any issues/ or any advise on how to progress?

Thanks,

[tomparker12]

Issue appears to be with CME, applying Umlauts via GA/ GAX successfully displays UTF-8

[cavagnaro]

You using latest CME version?

[Janis]

I have same. Do not think that CME will support UTF-8.

[GregorV]

did you try Configuration-Server options [b]local[/b] and [b]langid[/b] ?
With [b]locale=de_DE.utf8[/b] and [b]langid=1033[/b] it work for me.
But I know that this is dependent also from language settings in the OS and/or database
Good luck
Gregor

[Kubig]

You have to start and install the Configuration Server as multilanguage - read and follow the documentation