Well, I took CGE 6.5 challenge test yesterday.
Jeeez...
It was pretty easy but the things you had to know had nothing to do with the real life experience.
There were only two (2!) event flow diagrams where we had to label EventRinging and EventEstablished.
There was one (1!) Avaya TServer log file with a single event where we had to correctly identify connId and so on.
The rest of the two hundred questions were something like:
what layers is Desktop APP, what layer is SCS... and so on.
Some of them were like SAT questions (this is a test all collegeound students have to take in US) where they were trying to confuse people by using words like "must" , "always" and so on.
In other words, it was less of a technical test and more like seeing if people can ocrrectly read and answer a simple grammar sentence.
Personally, I do not know why I had to pay 800$ for it. As a Genesys professional with a rather long Genesys experience, I was flabbergasted at the content of the test. I felt like they really did not care about what you knew what mattered was that you have attended their course, because what answer would you give to the following question "what application can start and stop Genesys servers?" with choices being LCA or SCS?!
People fail the test not because they do not know Genesys, but because the questions asked by CGE 6.5 test are not focusing on the product at hand and instead is focusing on the semantics of English grammar.
And to make it worse, we have to wait one month to find the results...
Personally, I want my money back.
