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Author Topic: AttributeOtherQueue info in IRD (8.1)  (Read 1269 times)

Offline Gef Buneri

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AttributeOtherQueue info in IRD (8.1)
« on: November 18, 2022, 09:56:46 AM »
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Hello all, hope everything's ok around there. As in object, is the AttributeOtherQueue information obtainable to be used, inside IRD?


Best regards.

Offline René

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Re: AttributeOtherQueue info in IRD (8.1)
« Reply #1 on: November 18, 2022, 11:33:27 AM »
Hi Gef,

It should be possible using GetRawAttribute[] function. See details in documentation as it is no just about using that function but URS configuration must be updated as well.

R.

Offline Gef Buneri

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Re: AttributeOtherQueue info in IRD (8.1)
« Reply #2 on: November 18, 2022, 01:52:54 PM »
Thank you René, I will read docs for that.

Offline Gef Buneri

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Re: AttributeOtherQueue info in IRD (8.1)
« Reply #3 on: November 18, 2022, 04:08:13 PM »
Ok, implementation is clear, but can't find a complete cross reference list between attribute and number to set. Any clue?

[quote author=René link=topic=12366.msg55103#msg55103 date=1668771207]
Hi Gef,

It should be possible using GetRawAttribute[] function. See details in documentation as it is no just about using that function but URS configuration must be updated as well.

R.
[/quote]

Offline René

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Re: AttributeOtherQueue info in IRD (8.1)
« Reply #4 on: November 21, 2022, 03:36:19 PM »
Here is link - [url=https://docs.genesys.com/Documentation/PSDK/9.0.x/TlibRef/TAttribute]https://docs.genesys.com/Documentation/PSDK/9.0.x/TlibRef/TAttribute[/url]

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R.

Offline Gef Buneri

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Re: AttributeOtherQueue info in IRD (8.1)
« Reply #5 on: November 28, 2022, 09:07:17 AM »
Thank you very much, René, stay well.