Author Topic: The Genesys Rough Guides - The Handbook - NOW COMPLETELY FREE...  (Read 31641 times)

Yevgeniy

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #45 on: March 03, 2009, 04:02:15 PM »
Ok, a few things:
- there is no such thing as "UCS DB Server". UCS is java app. connected through JDBC. There is UCS DAP, but not DB Server;
- no connection exist between Classification server and Stat-server;
- no connection between IRD and UCS too;
- web forms (web email) coming to ESJ (MCR email server) through WebAPI "server" :);
- where is URS on this picture? Suppose to be connected to IxnServer and StatServer;
- there are some additional connections exists like the one from UCS to Stat-server.

Offline victor

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #46 on: March 03, 2009, 04:39:31 PM »
Very good point!

I was wondering if you would mind helping Tony to modify it?

Best regards,
Vic

tony

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #47 on: March 03, 2009, 04:56:04 PM »
OK....

I've noted that our local deployment of MCR uses components to update config, etc., rather than being the basic build - which is what you are outlining here...

Also, some of the interconnects I have drawn may be misleading, because I am coupling "Connections" (from the Application Connections Tab) with interoperability...

Rather than redraw the whole thing from a live environment, I will go back to the drawing board with a vanilla load of MCR for email only....

In all, I'd give myself a C- for effort... :)

Thank you! :)

Ok, a few things:
- there is no such thing as "UCS DB Server". UCS is java app. connected through JDBC. There is UCS DAP, but not DB Server;
- no connection exist between Classification server and Stat-server;
- no connection between IRD and UCS too;
- web forms (web email) coming to ESJ (MCR email server) through WebAPI "server" :);
- where is URS on this picture? Suppose to be connected to IxnServer and StatServer;
- there are some additional connections exists like the one from UCS to Stat-server.


« Last Edit: March 03, 2009, 04:58:13 PM by Tony Tillyer »

Offline cavagnaro

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #48 on: March 03, 2009, 11:06:15 PM »
A c- in drawing but not for effort  ;D

Offline victor

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #49 on: March 03, 2009, 11:13:43 PM »
You are right - which letter of the alphabet would you like to assign? We only have 26 of them!

Offline cavagnaro

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #50 on: March 03, 2009, 11:35:07 PM »
We have greek, arabian, russian alphabet also so don't worry  ;D

Offline Timur Karimov

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #51 on: March 04, 2009, 12:26:57 AM »
We have greek, arabian, russian alphabet also so don't worry  ;D


u miss Chinese - how about 1000? 3000? 6000? charster  =)))))

Yevgeniy

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #52 on: March 04, 2009, 06:26:23 AM »
starting point #3, another file format failed :-(. Hope gif will work

tony

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #53 on: March 04, 2009, 04:53:22 PM »
<<<FOURTH update!>>>

Thanks Yevgeniy - A couple of questions/point:

IWD/IRD connects to UCS, by inference/operation - right...?
I've included CCA components, for completeness - I'm going to add them back in on a redraw of your diagram...
I can see GAD connected - is that the same for GSD?
Content Analyzer...????

Tony
« Last Edit: March 04, 2009, 05:20:58 PM by Tony Tillyer »

tony

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #54 on: March 04, 2009, 06:48:20 PM »
So - a bit like this, then...?

Offline Timur Karimov

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #55 on: March 04, 2009, 09:10:04 PM »
hmm, what about chat server ? or no one using it ?

tony

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Re: Genesys Rough Guides are HERE.... Design Templates Coming Soon...!
« Reply #56 on: March 04, 2009, 11:12:54 PM »
Isn't that another API..? - I could add it, but it amounts to the same sort of interface as the ("example") Web API... ???

Offline Timur Karimov

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Re: Genesys Rough Guides are HERE.... MCR Guide Updated....
« Reply #57 on: March 07, 2009, 02:45:27 AM »
oh, maybe i had mistake  - but i think u mast change sign on Fig. and sign on Fig 2. i mean Fig.1 it a "MCR Agent Application Overview" and Fig.2 it's a Admin view
and for connection diagram - u miss chat server.  it's have connection not equal to Web API. It's also mast be connect to Interaction server.

tony

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Re: Genesys Rough Guides are HERE.... MCR Guide Updated....
« Reply #58 on: March 08, 2009, 03:19:51 AM »
OK - I will include it... Thanks!

sweetsbulu@gmail.com

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Re: Genesys Rough Guides are HERE.... MCR Guide Updated....
« Reply #59 on: March 13, 2009, 07:58:48 PM »
Hi Tony Great Work,

Thanks for the docs provide by you very useful to all members.......... :)

Thanks
Satya