The Genesys Handbook is Gone - The Big Red Book is Available Now...

[Yevgeniy]

Ok, a few things:
- there is no such thing as "UCS DB Server". UCS is java app. connected through JDBC. There is UCS DAP, but not DB Server;
- no connection exist between Classification server and Stat-server;
- no connection between IRD and UCS too;
- web forms (web email) coming to ESJ (MCR email server) through WebAPI "server" ;
- where is URS on this picture? Suppose to be connected to IxnServer and StatServer;
- there are some additional connections exists like the one from UCS to Stat-server.

[victor]

Very good point!

I was wondering if you would mind helping Tony to modify it?

Best regards,
Vic

[tony]

OK....

I've noted that our local deployment of MCR uses components to update config, etc., rather than being the basic build - which is what you are outlining here...

Also, some of the interconnects I have drawn may be misleading, because I am coupling "Connections" (from the Application Connections Tab) with interoperability...

Rather than redraw the whole thing from a live environment, I will go back to the drawing board with a vanilla load of MCR for email only....

In all, I'd give myself a C- for effort...

Thank you!

[quote author=Yevgeniy link=topic=2532.msg17054#msg17054 date=1236063735]
Ok, a few things:
- there is no such thing as "UCS DB Server". UCS is java app. connected through JDBC. There is UCS DAP, but not DB Server;
- no connection exist between Classification server and Stat-server;
- no connection between IRD and UCS too;
- web forms (web email) coming to ESJ (MCR email server) through WebAPI "server" ;
- where is URS on this picture? Suppose to be connected to IxnServer and StatServer;
- there are some additional connections exists like the one from UCS to Stat-server.

[/quote]

[cavagnaro]

A c- in drawing but not for effort 

[victor]

You are right - which letter of the alphabet would you like to assign? We only have 26 of them!

[cavagnaro]

We have greek, arabian, russian alphabet also so don't worry 

[Timur Karimov]

[quote author=cavagnaro link=topic=2532.msg17081#msg17081 date=1236090907]
We have greek, arabian, russian alphabet also so don't worry 
[/quote]

u miss Chinese - how about 1000? 3000? 6000? charster  =)))))

[Yevgeniy]

starting point #3, another file format failed :-(. Hope gif will work

[tony]

<<<FOURTH update!>>>

Thanks Yevgeniy - A couple of questions/point:

IWD/IRD connects to UCS, by inference/operation - right...?
I've included CCA components, for completeness - I'm going to add them back in on a redraw of your diagram...
I can see GAD connected - is that the same for GSD?
Content Analyzer...?

Tony

[tony]

So - a bit like this, then...?

[Timur Karimov]

hmm, what about chat server ? or no one using it ?

[tony]

Isn't that another API..? - I could add it, but it amounts to the same sort of interface as the ("example") Web API...

[Timur Karimov]

oh, maybe i had mistake  - but i think u mast change sign on Fig. and sign on Fig 2. i mean Fig.1 it a "MCR Agent Application Overview" and Fig.2 it's a Admin view
and for connection diagram - u miss chat server.  it's have connection not equal to Web API. It's also mast be connect to Interaction server.

[tony]

OK - I will include it... Thanks!

[sweetsbulu@gmail.com]

Hi Tony Great Work,

Thanks for the docs provide by you very useful to all members..........

Thanks
Satya