" /> 186-Set is in target state - Genesys CTI User Forum
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Author Topic: 186-Set is in target state  (Read 4511 times)

Offline eferreyra

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186-Set is in target state
« on: November 20, 2007, 05:50:49 PM »
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Any clue about why this error can happen or what that means in the Login of an Agent, using T-Library Activex Toolkit 7.2

Thanks.
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Offline catanirex

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Re: 186-Set is in target state
« Reply #1 on: November 21, 2007, 07:56:40 AM »
Check the physical telephone, pick up the receiver and place it on the table.

Try again.
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Offline victor

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Re: 186-Set is in target state
« Reply #2 on: December 14, 2007, 10:26:38 AM »
Here are two possibilities as I see it:

1. another agent logged into the same DN
2. your phone was off the hook

Best regards,
Vic
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