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Author Topic: Call Concetrator stops receiving events  (Read 3645 times)

Victor

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Call Concetrator stops receiving events
« on: January 01, 1970, 12:00:00 AM »
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Hi, did anyone experience a similar problem where Call Concetrator after operating for a few hours would suddently stop receiving any events from the TServer? Looking through the logs, it claims that no calls were placed, even though there are. Thanks, Vic

Rob Townsend

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Call Concetrator stops receiving events
« Reply #1 on: January 01, 1970, 12:00:00 AM »
Are you running processes on Windows NT? If you are, make sure there are no screen savers other than blank screen enabled. This could be your problem.

Marked as best answer by on Today at 11:23:52 PM

Victor

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Call Concetrator stops receiving events
« Reply #2 on: January 01, 1970, 12:00:00 AM »
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  • No, Call Concentrator is running on UNIX. It seems like it just stops to receive events about any calls from TServer. Weird...