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Author Topic: CCPULSE+  (Read 3219 times)

ahdeshpande

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CCPULSE+
« on: December 15, 2008, 06:38:07 AM »
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What are the differences between CCPulse & CCPulse+?

Ashutosh

Offline catanirex

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Re: CCPULSE+
« Reply #1 on: December 15, 2008, 07:20:49 AM »
  • Best Answer
  • Nothing really. CCPulse is the old pre 6.1 (?) name. CCP+ is 6.5 ->

    The + in the name indicates that it is possible to use it for more than realtime stats, ie Historical reporting. Historical stats can be viewed either from DataMart (CCA) or InfoMart (some pre-aggregated tables)