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Author Topic: AttributeCallTYpe in genesys T-Server Log  (Read 12063 times)

ahdeshpande

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AttributeCallTYpe in genesys T-Server Log
« on: February 23, 2009, 08:28:53 AM »
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Hello All,

I am trying to segregate ConnIDs based on Calltype values.
I am getting calltypes = 0 1 2 3 4

Can anybody help me in understanding the types more elaborately.
As I was knowing that CallType = 2 is an Incoming call.


Ash

Offline Fra

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Re: AttributeCallTYpe in genesys T-Server Log
« Reply #1 on: February 23, 2009, 09:21:16 AM »
Unknown: 0
Internal: 1
Inbound: 2
Outbound:3
Consult:4

Fra

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Offline Sylvainsjc

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Re: AttributeCallTYpe in genesys T-Server Log
« Reply #2 on: February 23, 2009, 09:41:02 AM »
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    ahdeshpande

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    Re: AttributeCallTYpe in genesys T-Server Log
    « Reply #3 on: February 24, 2009, 07:02:35 AM »
    Thanks a tonn.. for the prompt response.

    It is really useful.

    Regards
    ASh