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Author Topic: GAD can't use FlexLM license Manager  (Read 23955 times)

Offline Steve

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Re: GAD can't use FlexLM license Manager
« Reply #15 on: April 30, 2009, 08:47:56 AM »
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This is just a limitation with GAD. Everything else can use the 7260@server method of licensing but not GAD.

We have 20 GAD servers and have looked at this in depth, but we have had to resort to a licence file on each machine.
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Offline Fra

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Re: GAD can't use FlexLM license Manager
« Reply #16 on: April 30, 2009, 09:23:27 AM »
[quote author=Steve link=topic=4142.msg18409#msg18409 date=1241081276]
This is just a limitation with GAD. Everything else can use the 7260@server method of licensing but not GAD.
[/quote]

mh, maybe, I am not aware of that..
Cav, do you have any firewall between the FlexLm and the GAD server? I'd give it a go adding the port option to the license file:

---
SERVER genesysmain DISK_SERIAL_NUM=XXXXXXXXX 7260
DAEMON genesys.d yourpath\genesys.d.exe port=7261
---

Fra
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Offline René

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Re: GAD can't use FlexLM license Manager
« Reply #17 on: April 30, 2009, 12:20:49 PM »
Hi Cav,

You find exact GAD version in menu - Help / About.

R.
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Offline cavagnaro

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Re: GAD can't use FlexLM license Manager
« Reply #18 on: April 30, 2009, 03:25:53 PM »
Version: 7.6.001.11
Fra, no FW nothing, same LAN segment. Will try adding that line
I have opened a case in Genesys to see if I can get more info.
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Offline catanirex

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Re: GAD can't use FlexLM license Manager
« Reply #19 on: May 01, 2009, 06:57:01 AM »
Do you have the same verrsion of Java as on the other GAD servers?
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Offline cavagnaro

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Re: GAD can't use FlexLM license Manager
« Reply #20 on: May 01, 2009, 05:47:31 PM »
Only one GAD server by the moment.
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Artur

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Re: GAD can't use FlexLM license Manager
« Reply #21 on: May 03, 2009, 07:35:28 AM »
Hi,

Try using full domain name of your server. It could be your DNS server issue. Something like 7260@server.genesyslab.com

Regards,

Artur
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Offline YevgeniyP

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Re: GAD can't use FlexLM license Manager
« Reply #22 on: May 03, 2009, 11:28:50 PM »
I remember that some time ago GAD was not able to get licenses if lic file contains ANY in the first line. With particular HD ID it worked fine
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Offline cavagnaro

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Re: GAD can't use FlexLM license Manager
« Reply #23 on: May 04, 2009, 06:10:18 AM »
Not the case in my scenario...tried also the full FQDN but same issue...
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Offline catanirex

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Re: GAD can't use FlexLM license Manager
« Reply #24 on: May 04, 2009, 06:23:50 AM »
Which version of JDK are you using?
OS?
Did you install GAD within a Tomcat or did you let GAD install Tomcat?
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Offline siddharth.taneja

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Re: GAD can't use FlexLM license Manager
« Reply #25 on: May 05, 2009, 01:39:09 AM »
from command prompt, try

[b]telnet genesysmain 7260[/b]

from your GAD server and see if you are able to connect?

if not its a networking issue, and you might want to check the firewall, switches etc..
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Artur

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Re: GAD can't use FlexLM license Manager
« Reply #26 on: May 05, 2009, 10:43:59 PM »
Hi Cav,

I would recomend you to upgrade to latest GA release 7.6.200.14. Also check RN there are a lot of bug fixes.

Regards,

Artur
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Offline cavagnaro

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Re: GAD can't use FlexLM license Manager
« Reply #27 on: May 05, 2009, 11:16:50 PM »
Which version of JDK are you using?

java version "1.5.0_14"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_14-b03)
Java HotSpot(TM) Client VM (build 1.5.0_14-b03, mixed mode)


OS? Windows 2003 Enterprise SP2

Did you install GAD within a Tomcat or did you let GAD install Tomcat? Let GAD do it

telnet genesysmain 7260 > Yes, it works, if you see my logs you will note that FlexLM does answer correctly.

I would recomend you to upgrade to latest GA release 7.6.200.14. > When did this one came up? Will try and let you know
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Offline cavagnaro

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Re: GAD can't use FlexLM license Manager
« Reply #28 on: May 05, 2009, 11:38:18 PM »
Upgraded but same behaviour
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Offline catanirex

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Re: GAD can't use FlexLM license Manager
« Reply #29 on: May 06, 2009, 02:41:33 PM »
Sorry for asking again, but have you installed JDK. JDK is needed for GAD
You told me which JRE version you have?
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