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Author Topic: problem with LICENSE MANAGER  (Read 4074 times)

chauvat

  • Guest
problem with LICENSE MANAGER
« on: January 01, 1970, 12:00:00 AM »
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Hello, I have a problem with LICENSE MANAGER it gives me the following message:
8:46:58 (genesys.d) Wrong hostid, exiting (expected SENTINEL_KEY=b285f2e9, got SENTINEL_KEY=0).
8:47:13 (lmgrd) Please correct problem and restart daemons

Which is the problem?

H.Matsumoto

  • Guest
problem with LICENSE MANAGER
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • You are sure you have the right sentinel key attached and have the correct license file? It sure sounds like you either do not have the right sentinel key, have the wrong license file, or your sentinel key is not properly installed.

    H.Matsumoto

    chauvat

    • Guest
    problem with LICENSE MANAGER
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • Unfortunately, that functioned until the last stopping of the machine. Therefore I think that it is the dongle which died!

    Frederic CHAUVAT

    Victor

    • Guest
    problem with LICENSE MANAGER
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • I am pretty sure it is the sentinel key that died. We had the same problem. Just exchange it and everything will be fine, I think.