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Offline jingoi

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historical report in cc pulse
« on: June 21, 2009, 11:09:25 AM »
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want to generate historical report in half hourly (30 mins)...by default 15 mins ,hourly and so on available,but end user requirement is half hourly ...any suggestion
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Offline sashank

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Re: historical report in cc pulse
« Reply #1 on: June 23, 2009, 02:39:42 PM »


Have you tried customizing the time profiles and modifying the connection tab of the CCPulse by adding respective Datamart??

-Shank
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Offline jingoi

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Re: historical report in cc pulse
« Reply #2 on: June 23, 2009, 03:46:54 PM »
not yet ,actually i m new in genesys ,plz suggest me steps,i will try it ...thanks
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