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Author Topic: KM and Genesys  (Read 1877 times)

Offline SisB

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KM and Genesys
« on: June 02, 2010, 03:24:05 PM »
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Hi,

Does anyone have any experience in integrating InQuira KM with Genesys. From some of the available documents it looks like there is a component called iConnect, which enables this integration with eServices.

If someone has any experience with this, can you please give me a little technical overview? Like how the actual integration is done.

Thanks.
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