" /> Cant change DN Group name in CME - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Cant change DN Group name in CME  (Read 2083 times)

Offline PFCCWA

  • Hero Member
  • *****
  • Posts: 655
  • Karma: -7
Cant change DN Group name in CME
« on: January 01, 2013, 04:32:43 PM »
Advertisement
Hello,

I am unable the change a DN Group name in configuration manager - is this possible to do?
It is an ACD Queue group, containing a couple of virtual queues.

Thanks.
Logged

Offline Dudzy

  • Newbie
  • *
  • Posts: 23
  • Karma: 0
Re: Cant change DN Group name in CME
« Reply #1 on: January 02, 2013, 03:11:22 AM »
try removing the shortcuts to other objects, rename, then relink shortcuts.
Logged
Pages: [1]   Go Up
« previous next »