Composer - OPM Data Variable

[aasif.iqbal]

I'm working on GAX (in a multi-tenant  environment) and the new OPM Block in Composer v.8.1.201.72.

I'm having trouble assigning a GAX operational parameter to a variable in composer  - can’t get it to assign

in GAX i have got the following parameter configured:

Name: After Hours Phone Number
Key: destAfterHourDN
Type: String
Value: 5000

Can anyone please point me the right direction on how to assign the APM_OPM system variable. The default value is:
eval('('+session.connection.protocol.sip.requesturi['parameters']+')')

Also the correct syntax to assign  the above parameter value to a user variable in the OPM block.

[cavagnaro]

What is GAX?

[Kubig]

GAX is [b]G[/b]enesys [b]A[/b]dministrator E[b]x[/b]tension. More info you can see at Genesys sites...

I do not use GAX, but if I know right, the GAX fills the ListObject in config DB.Did you check if the ListObject wass filled correctly?

[aasif.iqbal]

yes Kubig the Transaction list is sitting under /Configuration/transactions/ in config

List Name:9000
Item:OPM
Key:destAfterHourDN
Value:5000

[bublepaw]

Hi,

Did You deploy correctly scxml script through GAX. It should have OPM section with two values inside Transaction and Transaction_dbid. Otherwise You have to use normal list lookup functions.

[aasif.iqbal]

It's a voice application and the script is vxml and not scxml.

[bublepaw]

Actually it is same - You still need to either deploy vxml profile through GAX - in such case GAX will create copy of profile object with CME with proper data or You need to do it manually by adding OPM section with same content in profile Annex tab

[aasif.iqbal]

Actually when you create an OPM in GAX - it creates a list object in configuration under transactions. I have already mentioned that in my previous post, however my question is "how to assign  the operational parameter value to a user variable in the OPM block in Genesys Composer."

I'm looking for an example/code to show how to do that.

[bublepaw]

Before You access anything through OPM block You need to follow instruction I gave You in previous post. Sample code to access anything from OPM in vxml code is following

some_variable = AppState.APP_OPM.key_name_of_gax_parameter

[aasif.iqbal]

bublepaw thank you for your help.

As you said I have now deployed and associated my vxml IVR application with the parameter group in GAX but the value is still not being transferred.

when I debug the application - the variable disappears after I step over this line

<assign name="AppState.test1" expr="AppState.APP_OPM.destAfterHourDN" />

Also in entry block when I assign  APP_OPM the parameter group name as value it works but if I leave the default value as below

eval('('+session.connection.protocol.sip.requesturi['parameters']+')')

it gives me an error : exec_error Type Error:AppState.APP_OPM has no properties.

Not sure what value should i assign to APP_OPM data variable.

[smile]

it look like you need to assign OPM values in IVR profile/RM config. but I didn't try to do it yet....
check does this feature is supported by your RM and take a look on this limitation:
Note: As of 01/01/12, RM currently does not support OPM parameters with key names in capital letters at a solution level.

[bublepaw]

please check if in RM logs You can see following message sent from RM to MCP:

[b]INVITE sip:dialog@192.168.92.64:5070;gvp-tenant-id=[SIP].800800800;gvp.appmodule=VXML-NG;parameters=....[/b]

if You are missing  [b]parameters[/b] parameter it is something wrong with provisioning otherwise You have to look at MCP logs

[René]

aasif.iqbal,

What version of Media Control Platform do you use?

R.

[aasif.iqbal]

Hi Rene,

its 8.1.603.54.

[alex_sydney]

Hello... any final resolution on this? Thanks