" /> Composer 8.1.4 - dynamically change prompt "Interpret-As" - Genesys CTI User Forum

Author Topic: Composer 8.1.4 - dynamically change prompt "Interpret-As"  (Read 2241 times)

Offline ymattica

  • Newbie
  • *
  • Posts: 20
  • Karma: 0
Composer 8.1.4 - dynamically change prompt "Interpret-As"
« on: September 26, 2016, 02:24:43 PM »
Advertisement
hi,
I'm Using a variable that can hold an http  path (  file.wav  ) or a text to recite...
Can I dynamically change "Interpret-As" of a prompt ??

Regards


Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Composer 8.1.4 - dynamically change prompt "Interpret-As"
« Reply #1 on: September 26, 2016, 05:33:57 PM »
No but you can put the text as an alternative to the wav file in case it is not found. Just check the prompt block properties

Enviado de meu E6633 usando Tapatalk


Offline ymattica

  • Newbie
  • *
  • Posts: 20
  • Karma: 0
Re: Composer 8.1.4 - dynamically change prompt "Interpret-As"
« Reply #2 on: September 26, 2016, 05:53:37 PM »
It is not what I would do. The prompt has the 'type' -> 'Variable' and this variable may reference a file.wav or a text .... So the only way is to use a branch and send the flow to two different prompt. One with 'interpret-As' -> 'Audio' and one with 'interpret-As' -> 'Text' it based on the contents of the variable?  :'(

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Composer 8.1.4 - dynamically change prompt "Interpret-As"
« Reply #3 on: September 26, 2016, 06:03:00 PM »
Or build your own prompt via VXML code. Use a backend for that.